Associate Director RN Clinical Care Operations

Banner Health•Ottawa, OH
•Onsite

About The Position

The Associate Director of Clinical Care Operations provides managerial and clinical support to patients and staff, applying clinical management expertise to promote high-quality, safe, and cost-effective patient care. The role oversees clinical, financial, and personnel management for assigned areas and manages a diverse team that may include house supervisors, logistic coordinators, Nursing Float, Sitter/PCA float, the Wound Team, Dialysis, and the Vascular Access Team. The position may expand to other areas as services grow, floats across hospital units, and works closely with other Nursing Associate Directors. It offers leadership experience in both nursing and hospital operations. The role is based at Banner Wyoming Medical Center in Casper, a 249-bed facility and Level II trauma center. Typical hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., but may vary with facility needs and may include evenings, nights, weekends, and holidays. The Associate Director also participates in the Nursing Administrator on-call rotation.

Requirements

  • BSN or MSN required for new hires; BSN required for internal transfers or promotions within six months.
  • Current RN license in the state of practice.
  • BLS certification.
  • Two years of clinical management experience relevant to the patient population.
  • Knowledge and skills in the specialty area.
  • Critical thinking, communication, influence, decision-making, analytical, and flexibility skills.
  • Ability to practice according to department and professional standards and quality requirements.

Nice To Haves

  • Master's degree in nursing preferred.
  • Additional related education and/or experience preferred.

Responsibilities

  • Manage and facilitate patient-centered nursing care for designated patient populations, serving as a real-time clinical resource for staff and physicians resolving escalated patient, process, and family issues.
  • Manage unit operations to support efficient patient care and resource utilization.
  • Lead the development, implementation, and evaluation of departmental quality and process improvement initiatives in conjunction with the director; seek staff input and oversee implementation.
  • Ensure compliance with applicable regulatory agencies.
  • Communicate system, regional, facility, and department initiatives.
  • Manage operational and capital budgets and associated resources.
  • Develop staff leadership through shared leadership models and career advancement opportunities; serve as a role model and encourage staff development.
  • Oversee selection, orientation, onboarding, and retention; coach staff, conduct performance evaluations, take corrective action, and provide development opportunities.
  • Manage a large single unit or multiple clinical units to ensure excellent patient care.
  • Develop entry-level nurse managers and lead clinical improvement initiatives.
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