Clinical Operations Director RN, Hospice

AccentCare, Inc. • Columbia, MD

3d • Onsite

About The Position

AccentCare is hiring a Director of Clinical Operations, Registered Nurse, to oversee hospice clinical operations in Columbia, Maryland, and the surrounding coverage area. The Director supervises direct patient and family care team members in collaboration with Site Leadership, oversees or supports scheduling, payroll, and administrative duties, and ensures timely assessments, regulatory compliance, and adherence to operational protocols. The role also involves monitoring patient-service expenses with the interdisciplinary group and Site Leadership and serving as a resource and liaison for several departments.

The position is based in Columbia, Maryland, is not remote or virtual, and follows a Monday–Friday schedule with limited on-call support as needed. Travel may be required on up to 80% of business days within the supported territory. A Maryland registered nurse license and the ability to drive to all business locations are required. Salary is $120,000–$140,000 per year, based on experience.

Requirements

• Bachelor’s degree or commensurate work experience.
• Licensed to practice as a registered nurse in the state of agency operation; Maryland RN license required.
• Licensed driver able to travel to all business locations.
• Comprehensive knowledge of theories, concepts, and practices, with the ability to apply them in complex, difficult, and/or unprecedented situations.

Nice To Haves

• Five years of home-based care experience preferred.

Responsibilities

• Supervise direct patient and family care team members, including nurses, Supportive Care, home health aides, and counselors, in collaboration with Site Leadership.
• Oversee and/or coordinate scheduling, payroll, and other administrative duties.
• Ensure qualified team members complete initial assessments and required reassessments within required time frames, including completion, submission, and/or synchronization of documentation.
• Ensure patient and family services comply with federal, state, and local regulatory requirements and accepted professional standards.
• Ensure protocols are used to guide operations and promote adherence to regulatory and internal process requirements.
• Monitor expenses related to patient and family services to ensure budget compliance in collaboration with the interdisciplinary group and Site Leadership.
• Serve as a resource and liaison for the Social Worker, Volunteer, Music Therapy, and Bereavement Departments.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance, and access to the Calm meditation, sleep, and relaxation app.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for first AccentCare-branded scrubs for patient-facing employees.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director