Office Assistant Jobs

About The Position

Requirements

• High school diploma or GED; a higher-level degree may satisfy this requirement.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of patients or organizational employees.
• Ability to perform basic arithmetic with whole numbers, common fractions, and decimals, and compute rates, ratios, and percentages.
• Ability to enter and process data accurately.
• Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.

Nice To Haves

• Completion of an accredited medical administrative assisting program.
• Previous experience in a medical office.

Responsibilities

• Maintain compliance with organizational policies and procedures.
• Follow revenue cycle and financial audit guidelines.
• Use computer systems effectively; file records; answer phones promptly and professionally; provide complete and accurate information; and perform other administrative duties as required.
• Accurately complete patient check-in and check-out procedures.
• Process privileged patient health information, including obtaining current insurance verification and authorization and coding visits with accurate ICD and CPT codes.
• Balance daily receipts and respond to billing questions.
• Schedule patient appointments, enter required demographic and clinical information into the system, and coordinate with other parties.
• Order and maintain clinical supplies, office supplies, and equipment.
• Comply with safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
• Participate in unit performance improvement activities.
• Provide good customer service to patients, families, and visitors, and demonstrate effective communication and teamwork.