Network Administrator Jobs

About The Position

Requirements

• Bachelor’s degree in social work, psychology, counseling, human services, or a related field; alternatively, a high school diploma or GED with the experience specified in the posting.
• With a bachelor’s degree: three years of professional experience working with children in a residential, educational, behavioral health, or human services setting, including at least one year in a residential facility for children.
• With a high school diploma or GED: six years of professional experience working with children in a residential, educational, behavioral health, or human services setting, including at least one year in a residential facility for children.
• Valid driver’s license.
• Ability to participate in an on-call rotation.
• Ability to respond to emergencies and provide leadership support outside normal business hours when necessary.

Nice To Haves

• One year of supervisory, lead, or demonstrated leadership experience.

Responsibilities

• Assist with oversight and management of assigned residential programs to ensure safe, effective, and person-centered services.
• Supervise, coach, and support residential managers, supervisors, and other designated staff; conduct and document regular supervision meetings and assist with performance management.
• Monitor daily operations and address issues involving staffing, client care, scheduling, transportation, facilities, and regulatory requirements.
• Assist in developing, implementing, and monitoring program goals, objectives, policies, and procedures.
• Support recruitment, interviewing, onboarding, training, employee engagement, and retention initiatives.
• Review staffing patterns, overtime use, and workforce needs, and recommend improvements to operational efficiency.
• Monitor compliance with licensing, accreditation, and organizational standards; participate in audits, inspections, investigations, and corrective action planning.
• Respond to incidents, crises, and emergencies, providing leadership support and follow-up to ensure appropriate documentation and resolution.
• Collaborate with clinical, educational, medical, and residential teams to coordinate services and achieve treatment goals.
• Assist with budget monitoring and resource utilization.
• Conduct program reviews and quality assurance activities to identify trends, improvement opportunities, and risks.
• Participate in leadership meetings and contribute to operational planning, problem-solving, and decision-making.
• Serve as Administrator-on-Call as assigned and provide leadership coverage during evenings, weekends, holidays, and emergencies.
• Act on behalf of the Residential Administrator during absences or as delegated.
• Participate in family meetings and respond to family, guardian, and stakeholder concerns as appropriate.
• Assist with marketing, admissions, and placement activities as assigned.
• Represent Grafton at community meetings, professional organizations, and external events.
• Support new programs, initiatives, and organizational projects.
• Participate in organizational committees and workgroups.
• Review professional literature and attend workshops, conferences, and training to maintain professional competency.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Flexible Spending and Health Savings Accounts.
• 401(k) with employer match up to $2,500 annually.
• Generous paid time off plan.
• Education assistance up to $5,250 annually.
• Life insurance.
• Employee Assistance Program (EAP).
• Short-term disability (STD).
• Long-term disability (LTD).
• Potential eligibility for federal student loan forgiveness because Grafton is a 501(c)(3) nonprofit.