Infrastructure Administrator

Network Center, Inc • Saint Cloud, MN

1d

About The Position

Network Center, Inc. (NCI), a managed service provider supporting more than 600 customers across the Midwest, is seeking a well-rounded Infrastructure Administrator. NCI is 100% employee-owned and describes its culture as positive and team-based, guided by commitment to employees, dedication to customer success, and responsible innovation.

The Infrastructure Administrator works directly with customers across traditional infrastructure, networking, Microsoft 365, Azure, security, and cloud technologies. The role is suited to someone with a strong infrastructure foundation, sound troubleshooting instincts, excellent communication skills, and a willingness to learn; expertise in every technology area is not required.

Requirements

• Approximately 4 or more years of hands-on experience supporting servers, networks, operating systems, storage, cloud, or similar infrastructure.
• Strong troubleshooting skills across servers, networking, virtualization, cloud, and security.
• Experience with Microsoft Windows Server and Hyper-V and/or VMware.
• Working knowledge of Microsoft 365 and Azure.
• Understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, firewalls, and VPNs.
• Experience with backup and recovery technologies.
• Strong written and verbal communication skills, including the ability to explain technical issues clearly to customers.
• Ability to work independently and collaborate effectively with engineers, architects, and customers.
• A customer-first mindset and the ability to understand why a customer needs something, rather than simply implementing what was requested.

Nice To Haves

• Experience with Microsoft Entra ID, Conditional Access, MFA, PIM, or SSO.
• Experience with Microsoft Intune / Endpoint Manager.
• Experience with Azure infrastructure, Azure Backup, Site Recovery, Azure Migrate, Azure Arc, or Azure Monitor.
• PowerShell or other scripting and automation experience.
• Experience with SAN/NAS and enterprise storage.
• Experience with Microsoft security technologies.
• Experience with Microsoft 365 Copilot or other emerging AI technologies.
• Relevant Microsoft certifications such as AZ-104, MS-102, MD-102, or AI-900.

Responsibilities

• Manage, maintain, troubleshoot, and improve customer server, network, cloud, and Microsoft infrastructure.
• Support and implement Windows Server, Hyper-V and/or VMware, Microsoft 365, Azure, and Entra ID environments.
• Configure and troubleshoot networking, firewalls, switching, routing, VPNs, and wireless infrastructure.
• Help manage backup, disaster recovery, security, system performance, and availability.
• Support Microsoft technologies including Intune, Conditional Access, MFA, Azure Backup, and cloud and hybrid infrastructure.
• Participate in infrastructure upgrades, migrations, deployments, and customer projects.
• Work with NCI Engineers and Solutions Architects to design and implement technology solutions.
• Clearly document work and proactively communicate with customers and internal teams.
• Identify opportunities to improve customer environments through better processes, tools, automation, and technology.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed