Network (NOC) Administrator

Govcio LLC • Fort Bliss, TX

8d • Onsite

About The Position

GovCIO is hiring a Network (NOC) Administrator to monitor and support the stability, performance, and operations of enterprise network infrastructure. The role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures. The position is fully onsite in El Paso, TX. Candidates must be open to working Monday through Friday, 12:00 noon–8:00 pm EST.

Requirements

• High school education and 6–9 years of network administration experience, or commensurate experience.
• Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.
• Familiarity with enterprise network monitoring tools.
• Ability to document actions clearly and follow escalation procedures.
• Strong problem-solving skills and attention to detail.
• Active Secret clearance and ability to obtain and hold DEA suitability.
• Must be open to Monday–Friday, 12:00 noon–8:00 pm EST shift work.

Nice To Haves

• NOC experience is highly preferred.

Responsibilities

• Monitor network stability and performance to ensure continual operations.
• Perform initial triage and troubleshooting for network and systems issues, document actions, and escalate as required.
• Monitor Uninterruptible Power Supply (UPS) health and performance.
• Monitor server health, event logs, and performance counters.
• Follow System Operating Procedures (SOP) for all operational tasks.
• Open, track, and follow up on service tickets with WAN circuit vendors.
• Troubleshoot and assist in resolving Wide Area Network (WAN) issues.
• Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
• Use network analysis tools including Cisco Prime, SolarWinds, Identity Services Engine (ISE), Cisco Adaptive Security Device Manager (ASDM), ScienceLogic SL1, Cisco Catalyst Center, and Wireless LAN Controllers (WLC).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED