Network Analyst II (NOC)

Uniti•Little Rock, AR

3d•$46,100 - $58,800•Remote

About The Position

Uniti is a fiber provider focused on mission-critical connectivity across the United States. The Network Analyst II (NOC), described in the role overview as a Tier 3 Network Analyst, helps ensure the reliability and performance of the company’s network infrastructure. The position provides advanced support for cell site backhaul, Ethernet, waves, and dark fiber, using routing, switching, and troubleshooting expertise to resolve complex network issues and maintain seamless communications. The position can be performed remotely anywhere within the country.

Requirements

Strong knowledge of routing and switching technologies.
Proven troubleshooting skills in complex network environments.
Excellent written and oral communication skills.
Familiarity with telecom technologies and their applications.
Ability to work collaboratively in a team-oriented environment.
Detail-oriented, with strong analytical skills.
Ability to manage multiple tasks and prioritize effectively.
Associate degree in a technical discipline and 4–6 years of technical/telephony experience, including 4+ years directly related to the job; or 7+ years of directly related telephony or network operations experience; an equivalent combination of education and directly related experience is also accepted.

Nice To Haves

Bachelor’s degree or equivalent experience in Computer Science, Information Technology, Telecommunications, or a related field.
CCNA, CCNP, or equivalent certification.

Responsibilities

Provide advanced technical support for cell site backhaul, Ethernet, waves, and dark fiber.
Analyze and troubleshoot complex network issues, identify root causes, and implement solutions.
Collaborate with Tier 1 and Tier 2 support teams to escalate and resolve network issues.
Perform network routing and switching operations to optimize performance and reliability.
Document network configurations, processes, and troubleshooting steps clearly and concisely.
Communicate updates and solutions to internal teams and external stakeholders.
Stay informed about advancements in telecom fiber technologies and incorporate them into network operations as needed.
Assess network performance regularly, identify improvement areas, and implement necessary changes.
Participate in network planning and development to enhance existing infrastructure.
Ensure network operations comply with industry standards and company policies.