Senior Network (NOC) Administrator

Govcio LLC•Fort Bliss, TX
•Onsite

About The Position

GovCIO is hiring a Senior Network (NOC) Administrator to monitor, troubleshoot, and sustain mission-critical network infrastructure. The role requires extensive enterprise networking expertise, remote operations experience, root-cause analysis, and the ability to maintain and enhance operational procedures. The position is fully onsite in El Paso, Texas, and requires an active Secret clearance with the ability to obtain and hold DEA suitability. The administrator supports enterprise network infrastructure and remote operations, resolves complex network and WAN issues, maintains system operating procedures, and documents technical findings. The posted salary range is USD $95,000 to $120,000 per year. Candidates must be open to shift work, although specific shift hours are not provided.

Requirements

  • High school education and 9 or more years of network administration experience, or commensurate experience.
  • Active Secret clearance and ability to obtain and hold DEA suitability.
  • Extensive experience supporting enterprise network infrastructures.
  • Proficiency with Cisco technologies, virtualization platforms such as VMware ESXi, and remote infrastructure administration.
  • Strong understanding of telecom protocols and WAN technologies.
  • Ability to independently diagnose and resolve complex network failures.
  • Strong technical documentation and SOP improvement skills.
  • Must be open to shift work; specific hours are not stated.

Nice To Haves

  • Previous NOC experience is highly preferred.

Responsibilities

  • Monitor network stability and performance to maintain continual operations.
  • Perform initial and advanced troubleshooting of network and systems issues, document detailed troubleshooting steps, and escalate appropriately.
  • Monitor UPS health, server performance, event logs, and performance counters.
  • Update and maintain System Operating Procedures (SOPs).
  • Open, track, and manage service tickets with WAN circuit vendors.
  • Troubleshoot and resolve complex WAN issues involving ISDN, ATM, SONET, and related telecom technologies.
  • Work with enterprise network hardware and tools, including Cisco, Juniper, and Forerunner.
  • Use network analysis platforms and tools including Cisco Prime, SolarWinds, Identity Services Engine (ISE), Cisco Adaptive Security Device Manager (ASDM), ScienceLogic SL1, Cisco Catalyst Center, and Wireless LAN Controllers (WLC).
  • Perform advanced routing and switching configuration and troubleshooting.
  • Work with network authentication technologies, including AAA, RADIUS, TACACS+, and 802.1X.
  • Troubleshoot wireless networks and manage WLC environments.
  • Perform Cisco IOS upgrades while ensuring SSH and encryption compatibility.
  • Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
  • Manage remote network operations and support enterprise infrastructure administration.
  • Conduct root-cause analyses and produce clear technical findings.
  • Independently troubleshoot and resolve complex network issues with minimal oversight.
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