Network Administrator

Rural King•Mattoon, IL

12d•$47,000 - $55,000

About The Position

Rural King is seeking a Network Administrator to maintain and support network infrastructure across the organization. The position monitors and troubleshoots network infrastructure, manages network equipment, supports new store installations, and helps ensure reliable connectivity throughout the company. The Network Administrator works with IT and business partners on network projects, resolves technical challenges, and contributes to the stability and performance of the technology environment.

Requirements

At least 2 years of relevant network experience and a bachelor’s degree in computer science or a related field, or an equivalent combination of experience and education.
Proficiency in Layer 1 wiring, including 66/110 blocks.
Knowledge of the OSI Model.
Ability to troubleshoot, diagnose, and triage Layer 1 and Layer 2 issues.
Experience managing project timelines.
Proficiency with Microsoft Office Suite or related software.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.
Strong understanding of retail business practices.
Excellent negotiation and conflict-resolution skills.
Ability to adapt in a fast-paced environment.
Strong analytical and problem-solving skills.
Excellent organizational skills and attention to detail.
Ability to coach and mentor team members.
Integrity, professionalism, and confidentiality.

Nice To Haves

Cisco environment experience.

Responsibilities

Support Rural King Supply Network infrastructure company-wide.
Monitor the Rural King network infrastructure.
Resolve network-level calls and tickets.
Perform Layer 2 troubleshooting and replace network equipment.
Analyze, document, create, and test systems.
Create and modify computer programs related to system design specifications.
Set up and stage network equipment for new stores.
Handle network wiring and project layouts.
Use discretion and independent judgment in daily decisions while maintaining confidentiality and professionalism.
Cross-train and perform other duties as required.
Participate in learning initiatives, including training programs, workshops, and webinars, and stay current on developments.
Provide friendly, proactive, and professional support to internal and external customers, responding to inquiries and issues promptly and effectively.
Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

Benefits

Competitive pay
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with company match
Associate discounts
Career growth and advancement opportunities
Training and professional development
Collaborative, team-focused work environment
Bonus eligibility
Eligible associates may receive overtime pay in compliance with applicable laws.