Network Administrator

Dutch Ridge Consulting Group•El Paso, TX

6d•Onsite

About The Position

The Journeyman Network Administrator monitors and supports enterprise network infrastructure stability, performance, and operations. The role focuses on initial triage, documentation, and escalation of network and systems issues while ensuring adherence to established operating procedures. The position is located at Fort Bliss in El Paso and requires an active Secret clearance, with the ability to obtain and hold DEA suitability. Shifts are outside standard business hours and may include overnights and weekends; multiple positions and shifts are available. The role includes monitoring network, server, and UPS health; troubleshooting and documenting network and systems issues; maintaining system operating procedures; managing WAN circuit vendor tickets; and resolving complex WAN issues. Network tools and technologies include Cisco, Juniper, Forerunner, and a range of network monitoring and analysis platforms. Additional senior-level duties include advanced routing and switching, authentication and wireless technologies, IOS upgrades, remote infrastructure support, and root-cause analysis.

Requirements

Extensive experience supporting enterprise network infrastructures.
Proficiency with Cisco technologies, virtualization platforms such as VMware ESXi, and remote infrastructure administration.
Strong understanding of telecom protocols and WAN technologies.
Ability to independently diagnose and resolve complex network failures.
Strong technical documentation and SOP improvement skills.
Active Secret clearance.
Ability to obtain and hold DEA suitability.

Responsibilities

Monitor network stability and performance to ensure continual operations.
Perform initial triage and advanced troubleshooting for network and systems issues, document detailed steps and actions, and escalate appropriately.
Monitor UPS health, event logs, and performance counters.
Monitor server health, event logs, and performance counters.
Update and maintain System Operating Procedures (SOPs).
Open, track, and manage service tickets with WAN circuit vendors.
Troubleshoot and resolve complex WAN issues involving SDN, ATM, SONET, and related telecom technologies.
Work with network infrastructure tools and equipment including Cisco, Juniper, and Forerunner.
Use network analysis tools including Cisco Prime, SolarWinds, Identity Services Engine (ISE), Cisco Adaptive Security Device Manager (ASDM), ScienceLogic SL1, Cisco Catalyst Center, and Wireless LAN Controllers (WLC).
Perform advanced routing and switching configuration and troubleshooting.
Work with network authentication technologies including AAA, RADIUS, TACACS+, and 802.1X.
Conduct wireless troubleshooting and manage WLC environments.
Perform Cisco IOS upgrades while ensuring SSH and encryption compatibility.
Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
Manage remote network operations and support enterprise infrastructure administration.
Conduct root-cause analyses and produce clear technical findings.
Independently troubleshoot and resolve complex network issues with minimal oversight.