Network Administrator

General Dynamics Information Technology•Bethesda, MD
•$76,500 - $103,500•Onsite

About The Position

The Network Administrator supports the LAN/WAN network infrastructure and associated internet and intranet services for the National Institutes of Health (NIH), on behalf of the Center for Information Technology (CIT). The role helps maintain a resilient, secure, and operational network for NIH scientists, researchers, patients, and other community members, responding to incidents, service requests, and outages to maximize uptime. The administrator coordinates with NIH IT professionals, the CIT federal team, and other service areas, and develops solutions in a collaborative, changing federal enterprise environment that must remain compliant and secure while supporting scientific work. The position is onsite in Bethesda, Maryland, with 40 scheduled weekly hours and less than 10% travel. It requires an NIH public trust and the ability to respond to on-call emergencies within the DC-MD-VA area. The likely salary range is $76,500–$103,500, with actual compensation dependent on experience, location, and possible contractual requirements.

Requirements

  • Bachelor’s degree, or a high school diploma accompanied by relevant experience and professional certification.
  • At least three years of network administrator experience.
  • Solid understanding of network protocols and switching, including TCP/IP, FTP/HTTP(S), UDP, STP, and VPN.
  • Working knowledge of advanced troubleshooting for network equipment such as Cisco routers, switches, wireless access points, uninterruptible power supplies, and firewalls.
  • Ability to configure Cisco switches, routers, NICs, and LAN ports and diagnose configuration issues using command-line prompts on switches or endpoint devices.
  • Ability to create network and closet diagrams and decipher network topologies.
  • Ability to use network tools to diagnose, trace, or validate network activity and interpret logs and traffic.
  • Ability to lift up to 50 pounds to rack and stack network equipment.
  • Reliable transportation to respond to on-call emergencies within the DC-MD-VA area within defined response times.
  • Must be able to obtain an NIH public trust.
  • US citizenship is not required.

Nice To Haves

  • Meticulous documentation and an organized workspace.
  • Ability to work effectively in a team or with other IT professionals in person or virtually for root-cause analysis.
  • Strong sense of responsibility and ownership of tasks.
  • Experience with wireless infrastructure, 802.1x, and site surveys.
  • Experience with monitoring tools such as Sitescope, SolarWinds, or ScienceLogic.
  • Experience with ServiceNow or Remedy.
  • Experience with Infoblox.
  • CCNA or CCNP professional certification.

Responsibilities

  • Support LAN/WAN network infrastructure and associated internet and intranet services for NIH.
  • Respond quickly and thoroughly to incidents, requests, and sudden outages to help maintain maximum network uptime.
  • Coordinate work with NIH customers, the CIT federal team, and other service areas, both in person and virtually.
  • Contribute networking knowledge and help other IT professionals at NIH work effectively for their communities.
  • Develop solutions for a collaborative and changing enterprise federal environment while supporting compliance, security, and scientific progress.
  • Activate and configure Cisco switches, routers, NICs, and LAN ports, and diagnose configuration issues.
  • Perform advanced troubleshooting of network devices and endpoints, and provide technical root-cause analysis or requirements summaries.
  • Create network and closet diagrams and interpret network topologies.
  • Use network tools to diagnose, trace, or validate activity on LAN ports, network equipment, and endpoints; read and interpret logs and traffic.
  • Rack and stack network equipment, including lifting equipment weighing up to 50 pounds.
  • Respond to on-call emergencies within defined response times in the DC-MD-VA area.
  • Document work performed so it can be reviewed, recreated, or presented to management.

Benefits

  • Medical plan options, some with Health Savings Accounts.
  • Dental plan options.
  • Vision plan.
  • 401(k) plan with the ability to contribute pre-tax and post-tax dollars and receive a company match.
  • Full flexible work weeks where possible.
  • Paid time off plans, including vacation, sick and personal time.
  • Paid holidays.
  • Paid parental leave.
  • Military leave.
  • Bereavement leave.
  • Jury duty leave.
  • Short- and long-term disability benefits.
  • Life insurance.
  • Accidental death and dismemberment coverage.
  • Personal accident insurance.
  • Critical illness insurance.
  • Business travel and accident insurance.
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