Medical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• MA diploma or certification, or at least 3 years of Medical Assistant experience in lieu of the diploma or certification requirement.
• Active BLS certification.
• Current, valid driver's license.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking skills, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• At least 1 year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

• Maintain a high-quality patient experience, welcome patients, and keep the patient environment, office, and exam rooms safe, clean, and appropriately supplied in accordance with infection-control policies and procedures.
• Measure and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
• Conduct age-appropriate or specialty-specific patient interviews and accurately document the chief complaint, medications, allergies, histories, barriers to care, and home status in the medical record.
• Obtain medical records, consultation notes, hospital or emergency department discharge records, and diagnostic and laboratory results for clinician review and follow-up.
• Prepare patients for clinician examinations and ensure clinician orders are completed and accurately documented.
• Under clinician supervision, assist with or perform age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
• Reconcile vaccines and medications with the patient and state registry, provide vaccine information statements, and educate patients and parents before vaccine and medication administration.
• Follow vaccine cold-chain procedures for handling, storage, preparation, and administration, and report vaccine excursions.
• Use proper patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, and conduct post-administration observation.
• Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorizations, assisting with referrals and forms, and arranging care and follow-up appointments.
• Perform phlebotomy and collect and process laboratory samples, document the work, and report results to the clinician as required by policy.
• Meet best-practice standards, quality measures, and key performance indicators as a member of the patient-centered medical home team.
• Protect sensitive information, including ePHI and PHI, and comply with organizational information-security policies and applicable federal, state, and local regulations.
• Perform other duties as assigned.

Benefits

• $500 sign-on bonus for eligible external new hires.