Medical Assistant

The US Oncology Network•Eugene, OR

9d•Onsite

About The Position

Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join its clinical team in the Eugene/Springfield area. The role supports multiple providers, clinics, and operational needs while contributing to patient care and the overall patient experience in a fast-paced oncology environment. The position is full time at 1.0 FTE, or 40 hours per week. The general pay scale is $20.00–$36.87; the actual hiring rate depends on factors including work experience, education, job responsibilities, location, performance, and internal equity.

Requirements

High school graduate or equivalent.
1–3 years of experience; oncology, infusion, or specialty clinic experience preferred.
Current BCLS certification required within 3 months of hire.
Ability to meet the described physical demands, including extensive standing and walking, handling and lifting patients, and occasionally lifting and carrying items up to 40 lbs.

Nice To Haves

Experience with refill protocols in a clinic or hospital setting is strongly preferred.
Certificate of graduation from an accredited Medical Assistant program or NCMA certification preferred.

Responsibilities

Accurately collect and record patient information during physician visits, including vital signs, medication and allergy updates, depression screenings, smoking status, activity levels, and patient and family health history.
Document patient interactions and clinical data accurately in the EHR while maintaining confidentiality and HIPAA compliance.
Prepare exam rooms before visits and maintain cleanliness and appropriate medical-supply stock.
Coordinate diagnostic and genetic testing, outside laboratory services, imaging studies, records requests, and other clinical orders.
Monitor and follow up on medical orders to ensure they are scheduled within the requested time frame.
Assist physicians and nursing staff with in-office procedures, examinations, and treatments.
Communicate clearly and compassionately with patients about procedures, instructions, and follow-up care.
Escort patients to and from exam rooms, treatment areas, and other departments, supporting their comfort, safety, and timely transitions.
Prepare charts for upcoming appointments by reviewing and organizing relevant clinical information.
Monitor the chart message queue and patient portal, responding promptly to patient calls and messages and coordinating with outside facilities as needed.
Keep providers informed of patient concerns, schedule changes, and other relevant updates.
Prioritize tasks, manage competing deadlines, and adapt to changing priorities in a fast-paced oncology environment.
Perform other duties as assigned.