Medical Assistant - New Schenectady Primary Care Office

Trinity Health•Schenectady, NY

6d•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care at a new primary care office in Schenectady. The position is temporarily located at 713 Troy-Schenectady Road in Latham until the new office is built at 624 McClellan Street in Schenectady. The schedule is Monday through Friday on the day shift. The Medical Assistant escorts patients to exam rooms, records vital signs and health information in the electronic medical record, responds appropriately to patient concerns, and notifies physicians when intervention is needed. The role also includes referrals, pre-authorizations, specimen handling, office testing within the employee’s training and scope of practice, maintaining exam rooms and supplies, handling medical waste, providing educational materials, and assisting patients with electronic copies of their medical records. Depending on practice needs, the position may also perform front-end revenue-cycle and general administrative functions, including scheduling, registration, check-in and check-out, charge entry, end-of-day processes, document processing, scanning, and inbox monitoring. The Medical Assistant follows the Patient Centered Medical Home model, completes mandatory training, maintains confidentiality and HIPAA compliance, works cooperatively with colleagues, adheres to the organization’s Code of Conduct, maintains required medical assistant certification, and cross-covers other areas as needed.

Requirements

High school diploma or equivalency.
At least 10 months of work and/or clinical training experience in the healthcare field.
Proficiency in obtaining manual vital signs.
Experience using an electronic health record system.
Commitment to confidentiality and respect.
Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
Knowledge of basic anatomy and medical terminology.
Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
Ability to provide patients with information related to their health and wellness.
Obtain and maintain medical assistant certification according to the MA certification policy.

Nice To Haves

Graduate of a Medical Assistant Training Program.
National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

Escort patients to exam rooms, obtain appropriate vital signs, and document necessary health information in the electronic medical record.
Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
Complete referrals and obtain pre-authorizations for diagnostic testing.
Follow protocols for collecting and delivering specimens.
Participate in required meetings and practice huddles.
Complete incoming patient forms and scan them into the electronic medical record when applicable.
Use Universal Precautions and follow procedures for blood or body-fluid exposure; document exposure incidents according to policy.
Keep patient exam rooms stocked and clean, and ensure supplies are ordered and available according to office protocol.
Perform office testing with appropriate training and within scope of practice.
Handle medical waste appropriately.
Provide educational materials to patients and provide patients with electronic copies of medical records.
When applicable, perform front-end functions including scheduling, registration, check-in, check-out, charge entry and claims, and end-of-day processes.
Perform general duties such as document processing, scanning, and inbox monitoring.
Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
Maintain patient confidentiality and comply with HIPAA regulations.
Work cooperatively and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Adhere to the St. Peter’s Health Partners Medical Associates Code of Conduct.
Obtain and maintain medical assistant certification according to the MA certification policy.
Cross-cover other areas as needed.