Medical Assistant

Singing River Health System • Hurley, MS

9d • Onsite

About The Position

At Singing River Health System, the Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks in a caring and professional manner. The MA works under the direct or onsite supervision of the Physician and/or intermediary personnel responsible for patient care management, including physician assistants, nurse practitioners, and registered nurses. The MA also assists front office personnel as directed by the Practice/Office Manager.

The position is at Singing River Surgical Services - Hurley. The stated schedule is Monday through Friday, either 7:00 AM to 5:00 PM or 7:30 AM to 5:30 PM, with 10-hour shifts four days per week, and some Saturdays from 8:00 AM to 12:00 PM. Work schedules may change according to hospital needs, including off days, shifts, or weekends.

The role requires a high school diploma or equivalent. Graduation from an ABHES- or CAAHEP-accredited Medical Assistant program is preferred. An applicable CMA or RMA certification, current BCLS certification, and completion of appropriate de-escalation training within the first 90 days are specified. The position requires at least one year of customer service experience performing registration, scheduling, and insurance verification; one year of experience as a Certified Medical Assistant is preferred.

The work involves frequent movement around the office and facility, occasional travel to another facility within the SRHS service area, repetitive keyboard and hand motions, close visual work, and exposure to body fluids, sputum, and tissues. The MA must be able to remain active for extended periods and demonstrate sound judgment, communication, customer service, and the ability to handle pressure and multiple tasks.

Requirements

• High school graduate or equivalent.
• At least one year of customer service experience performing registration, scheduling, and insurance verification.
• If certified as a CMA, hold certification or recognition from an accepted organization: AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP; maintain certification according to the certifying organization's standards.
• If certified as an RMA, hold certification from an accepted organization: AMT, AAH, or NAHP; maintain certification according to the certifying organization's standards.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Complete appropriate-level de-escalation training by the end of position orientation (90 days).
• Demonstrate strong written and verbal communication, speaking, and enunciation skills, including the ability to receive and give information in person and by telephone.
• Demonstrate customer service skills, professional etiquette, attention to detail, multitasking, emotional stability, and the ability to work under pressure and meet deadlines.
• Maintain collaborative and respectful working relationships throughout SRHS and with other organizations.
• Be proficient with computers and keyboarding, office technology such as telephone and fax, MS Outlook, and Word.
• Meet the stated physical demands, including frequent movement, repetitive hand and wrist motions, close visual work, and activity for extended periods.

Nice To Haves

• Graduate of a Medical Assistant program accredited by ABHES or CAAHEP.
• At least one year of experience as a Certified Medical Assistant.

Responsibilities

• Perform delegated clinical and administrative tasks under the direct or onsite supervision of the Physician and/or intermediary patient-care personnel.
• Assist front office personnel as directed by the Practice/Office Manager.
• Apply appropriate professional skills and clinical judgment when working with patients of all ages.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED