Medical Assistant-Dermatology

Advocate Health and Hospitals Corporation•Winston Salem, NC

About The Position

The Medical Assistant supports dermatology clinic operations by preparing and rooming patients, obtaining vital signs, and collecting, documenting, and updating pertinent health information. The role performs clinical support activities within the Medical Assistant scope of practice and demonstrated competencies, assists physicians and advanced practice professionals with procedures, and helps coordinate tests, referrals, appointments, and patient communications. The Medical Assistant works with the health care team to maintain smooth clinic flow and provides age-appropriate care in accordance with departmental policies and procedures. The position requires a current qualifying Medical Assistant certification and Basic Life Support certification from the American Heart Association, as well as graduation from an accredited Medical Assistant program. One year of experience is preferred. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $21.85 to $32.80.

Requirements

Current Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
Current Medical Assistant certification from an accepted organization: CMA from AAMA; CCMA from NHA; NCMA from NCCT; RMA from AMT or American Allied Health; NCMSMA from NHCWA; NRCMA from NAHP; or NRMA from NRMA.
Graduation from an accredited Medical Assistant program.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to meet the physical requirements of the role, including lifting up to 35 pounds without assistance and performing frequent movement and reaching activities.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.

Nice To Haves

One year of experience is preferred.

Responsibilities

Prepare and room patients for examinations; obtain vital signs and gather, document, and update pertinent health information, including chief complaints, allergies, and medications.
Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant’s scope.
Perform laboratory procedures, including tests, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols.
Follow through on procedure and test requests, pre-approved care algorithms, new appointment times, and referrals.
Refer questions to Registered Nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
Communicate with clinicians and other health care team members to support smooth clinic flow, adjusting as needed.
Communicate accurate and timely information effectively to patients.
Perform basic or advanced clinical support tasks as appropriate to the specialty and demonstrated competencies, which may include suture and staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols and clinical supervision.
Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.
Operate equipment necessary to perform the job and wear protective clothing and equipment as needed.