Medical Assistant-Dermatology

Advocate Health•Winston-Salem, NC
•$22 - $33

About The Position

The Medical Assistant supports dermatology clinic operations by preparing and rooming patients, obtaining vital signs, and gathering, documenting, and updating pertinent health information. The role performs laboratory procedures and routine medication administration, assists physicians and advanced practice professionals with procedures, and follows through on test and procedure requests, appointments, referrals, and patient communications within scope-of-practice guidelines. The Medical Assistant works with the physician or APP and other members of the health care team to support smooth clinic flow and provide accurate, timely information to patients. Depending on specialty and demonstrated competency, the role may perform basic and advanced clinical support tasks under clinical supervision. The position requires providing care appropriate to patients’ age-specific needs and following departmental policies and procedures.

Requirements

  • Graduation from an accredited Medical Assistant program.
  • Current Medical Assistant certification from an accepted certifying organization: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to meet the physical demands of the role, including lifting up to 35 pounds without assistance and using patient-handling equipment and team assistance for applicable heavier lifts.
  • Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

  • One year of experience is preferred.

Responsibilities

  • Prepare and room patients for exams by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant’s scope.
  • Perform laboratory procedures, such as strep tests, wound cultures, and specimen collection, using aseptic technique and infection-control precautions.
  • Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
  • Administer routine medications under physician or APP orders or approved standing orders and protocols.
  • Follow through on procedure and test requests, approved care algorithms, new appointment times, and referrals to other facilities or services.
  • Refer questions to Registered Nurses and physicians or APPs according to scope-of-practice guidelines and relay information to patients as directed.
  • Communicate with physicians, APPs, and other health care team members to support clinic flow, adjusting as needed, and communicate accurate and timely information to patients.
  • Perform specialty-dependent clinical support tasks within demonstrated competency and under clinical supervision, which may include suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills using approved protocols.
  • Provide care appropriate to the age-specific needs of patients, applying knowledge of growth and development across the life span and following department policies and procedures.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Competitive compensation, with possible premium pay and incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career development programs
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