Medical Assistant Dermatology

Banner Health•Tucson, AZ

3d•Onsite

About The Position

The Medical Assistant supports dermatology care focused on skin cancer and skin disease, not cosmetic dermatology. The role assists clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to deliver an excellent patient experience. Duties include assisting with biopsies and excisions, communicating pathology results, responding to messages, rooming patients, and scheduling. The Medical Assistant is assigned to one provider and works under providers’ direct supervision. The position is with Banner University Medical Group, a nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. The organization provides primary and specialty care and supports research, education, and patient care as part of its academic medicine mission. The stated schedule options are 8:00 a.m. to 5:00 p.m., Monday through Friday, or 7:00 a.m. to 5:30 p.m. for four 10-hour days, scheduled Monday through Friday.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required, with current membership documentation for an accepted credential: RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after July 1, 2017), or NCMA through NCCT.
BLS certification is required.
Certification or additional training must meet Meaningful Use requirements.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working in the specified Banner behavioral-health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate.
Report patient conditions that may indicate a change in health status to the clinician.
Assist providers with examinations and minor in-office procedures, including biopsies and excisions; take blood pressure, respiration, heart rate or pulse, and temperature; and perform phlebotomies, ear irrigation, and EKGs as applicable.
Act as a chaperone when needed and use universal blood and body-fluid precautions and personal protective equipment as required.
Prioritize and coordinate patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test and pathology results to patients and respond to patient messages.
Serve as a resource to clinicians to support optimal patient care; administer medications when authorized by policy or direction.
Provide clerical support for patient notifications and documentation, maintaining complete medical records and ensuring timely, accurate billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect and sterilize instruments according to procedures; and follow manufacturer recommendations and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs when needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training when needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families, and communicate with staff, clinicians, patients, families, and external care contacts.