Medical Assistant I

Pediatric Associates Family of Companies•Coral Gables, FL

9d•Onsite

About The Position

Pediatric Associates is seeking a Medical Assistant to provide quality, team-based clinical and administrative care under the direct supervision of a clinician. The role supports clinician and care management teams in promoting health and wellness, maintaining chronic disease management, and examining and treating pediatric patients in a safe, friendly environment. Specialty training may apply. The position is based in Coral Gables, with 15%–20% travel to other office locations as needed; designated float staff may work at multiple assigned locations. The schedule is Monday through Friday, 8:00 AM–5:00 PM, and every other Saturday, 7:45 AM–12:00 PM. A $500 sign-on bonus is offered to eligible external new hires; it is not available to internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment.

Requirements

High school diploma or equivalent.
MA diploma or certification, or at least 3 years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Current, valid driver's license.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health recordkeeping systems.

Nice To Haves

At least 1 year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

Maintain a high-quality patient experience, welcome patients, and keep the patient environment, office, and exam rooms safe, clean, and appropriately supplied in accordance with infection-control policies and procedures.
Measure and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
Conduct age-appropriate or specialty-specific patient interviews and accurately document the chief complaint, medications, allergies, histories, barriers to care, and home status in the medical record.
Obtain medical records, consultation notes, hospital or emergency department discharge records, and diagnostic and laboratory results for clinician review and follow-up.
Prepare patients for clinician examinations and ensure clinician orders are completed and accurately documented.
Under clinician supervision, assist with or perform age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile vaccines and medications with the patient and state registry, provide vaccine information statements, and educate patients and parents before vaccine and medication administration.
Follow vaccine cold-chain procedures for handling, storage, preparation, and administration, and report vaccine excursions.
Use proper patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, and conduct post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorizations, assisting with referrals and forms, and arranging care and follow-up appointments.
Perform phlebotomy and collect and process laboratory samples, document the work, and report results to the clinician as required by policy.
Meet best-practice standards, quality measures, and key performance indicators as a member of the patient-centered medical home team.
Protect sensitive information, including ePHI and PHI, and comply with organizational information-security policies and applicable federal, state, and local regulations.
Perform other duties as assigned.