Medical Assistant I

Pediatric Associates Family of Companies•Riverview, FL

1d•Onsite

About The Position

Pediatric Associates is seeking a Medical Assistant to provide quality, team-based pediatric patient care under the direct supervision of a clinician. The role combines clinical and administrative functions to promote health and wellness in a safe, friendly environment and supports clinicians and care management teams with chronic disease management, examinations, and treatment. The position is based in Riverview, Florida. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m., and every other Saturday, 7:30 a.m. to 12:00 p.m. Travel to other office locations may be required, with reimbursement according to company policy.

Requirements

High school diploma or equivalent.
Medical Assistant diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Current, valid driver's license.
Excellent interpersonal, organizational, and customer-service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health recordkeeping systems.

Nice To Haves

At least one year of Medical Assistant experience in a healthcare setting with an MA diploma or certification.

Responsibilities

Maintain a high-quality patient experience, welcome patients, and ensure a safe environment with clean exam rooms and appropriate supplies and equipment in accordance with infection-control policies.
Measure and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
Interview patients in an age-appropriate manner and document or update medical records, including complaints, medications, allergies, histories, vaccines, barriers to care, and home status.
Obtain relevant medical records, consultation notes, hospital or emergency-department discharge records, diagnostic results, and laboratory results for clinician review and follow-up.
Prepare patients for examinations and ensure clinician orders are carried out and accurately documented.
Under clinician supervision, assist with or perform age-appropriate screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile vaccines and medications with the patient and state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
Follow vaccine cold-chain requirements for handling, storage, preparation, and administration, and report vaccine excursions.
Use proper patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, and provide post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, obtaining medication preauthorization, assisting with referrals and forms, and arranging care, procedures, and follow-up appointments.
Perform phlebotomy and laboratory sample collection, processing, documentation, and reporting to the clinician according to policy.
Meet patient-centered medical home best-practice standards, quality measures, and organizational key performance indicators.
Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable federal, state, and local regulations.
Perform other duties as assigned.