Medical Assistant I

UK St. Claire•Long Beach, CA

2d•Onsite

About The Position

The Medical Assistant I provides direct patient care and clinical support to providers in an outpatient clinic. The role gathers patient medical histories and pertinent health information, takes vital signs, rooms patients, supports patient flow, and keeps the clinic stocked with necessary supplies. It also uses electronic health record systems, schedules and follows up on appointments, and assists with medication requests, prior authorizations, and scheduling tests, procedures, and consultations. The Medical Assistant communicates respectfully with pharmacies, insurance companies, patients, and physicians, and supports efficient patient care through both clinical and administrative work while upholding service excellence, patient privacy, safety, and confidentiality standards.

Requirements

High school diploma or equivalent and vocational or technical training in a designated technical area.
0–2 years of experience in a healthcare, clinical setting, or a relevant area; an equivalent combination of education and experience may be considered.
All experience must be paid and in the same related field. Part-time and PRN experience is prorated based on hours worked per week; volunteer work and internships for academic credit are not counted.
Certification as a Certified Clinical Medical Assistant (CCMA), Registered Medical Assistant (RMA), or National Certified Medical Assistant (NCMA).
Basic Life Support (BLS) certification.

Responsibilities

Check patients in and out, schedule tests and procedures, and verify insurance coverage and authorizations.
Prepare charts, enter charges, complete required paperwork, and maintain accurate medical records and documentation.
Perform medical necessity checks; gather and record health history, vital signs, and other pertinent data.
Respond to patient phone calls, document requests, and communicate with clinical staff and providers as needed.
Provide basic patient care, perform point-of-care skills and clinical procedures within certification, and administer medications.
Demonstrate service excellence, maintain patient privacy, and participate in patient and employee satisfaction initiatives.
Prioritize tasks, work efficiently, improve workflow, and collaborate with the interdisciplinary team.
Pursue professional development, complete required competencies, maintain certifications, and serve as a preceptor for new staff.
Follow infection control, safety, and confidentiality guidelines, and support wellness through patient and family education.
Stock the clinic with necessary supplies and support patient flow.
Perform other duties as assigned.