Medical Assistant

Pediatric Associates Family of Companies•Dallas, TX

About The Position

Perform quality team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. The role involves direct patient care and may rotate between office and remote/telework. The position may require travel to other office locations, estimated at 15%–20%, with reimbursement according to company policy. Designated Medical Assistant float staff may be assigned to multiple designated office locations.

Requirements

  • High school diploma or equivalent required.
  • Medical Assistant diploma or certification required, or a minimum of three years of Medical Assistant experience may substitute for the diploma or certification requirement.
  • Active BLS certification required.
  • A driver’s license is required upon hire and throughout the employment period.
  • Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
  • Ability to maintain effective working relationships with patients, employees, and the community.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of basic medical terminology and immunization.
  • Knowledge of medical safety practices and standards.
  • Ability to plan, prioritize, and organize.
  • Clear written and verbal communication skills.
  • Critical-thinking ability, including in emergency situations.
  • Proficiency with electronic health recordkeeping systems.
  • Ability to meet the stated physical requirements, including lifting 20 pounds or less, pushing or pulling 41–200 pounds, and wearing personal protective equipment.

Nice To Haves

  • At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

  • Welcome and room patients; prepare exam rooms by maintaining cleanliness, infection control, and appropriate supplies.
  • Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
  • Collect and document patient history, medications, allergies, and chief complaint in the EMR.
  • Prepare patients for examinations and assist clinicians during routine procedures.
  • Perform basic vision, hearing, and developmental screenings.
  • Administer vaccines and medications using established protocols and buddy-check processes.
  • Collect routine lab specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
  • Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
  • Provide basic first aid and wound care as directed.
  • Reconcile medications and vaccines in the EMR and state registry.
  • Maintain accurate patient records and organize or scan documentation.
  • Provide patient education using approved materials.
  • Ensure compliance with proper vaccine handling and storage requirements.
  • Assist with scheduling, referrals, and completion of routine forms.
  • Respond to patient messages and escalate concerns appropriately.
  • Observe and report changes in patient condition to the clinician.
  • Maintain a safe, clean clinical environment.
  • Follow HIPAA, safety, and infection control policies.
  • Support team workflow and assist colleagues as needed.
  • Perform other duties as assigned.

Benefits

  • $1,000 sign-on bonus for eligible new external Medical Assistant or Medical Receptionist hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
  • Reimbursement for travel to other office locations according to company policy.
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