Medical Assistants - Roomer

Panoramic Health • Shenandoah, TX

6d

About The Position

The Medical Assistant - Roomer assists healthcare professionals in providing patient care. The role provides general back-office support to physicians and supports patient exams, testing, chart preparation, and communication of results. It also helps maintain medical supplies and medication samples, handles information requests and referrals, and supports excellent customer service. The position may include training back-office staff when requested and filling in when the office is short-staffed.

Requirements

• High school diploma or GED required.
• Minimum of 2 years of experience; combined education and experience may substitute for the minimum experience.

Nice To Haves

• Completion of an accredited medical assisting certification program preferred.

Responsibilities

• Provide general back-office support to physicians.
• Assist providers with exams as needed.
• Stock and monitor inventory levels of medical supplies.
• Monitor and maintain the medication sample closet.
• Prepare and assist patients for testing.
• Obtain exam results as requested.
• Obtain lab results, have a physician review them, and notify patients of results as instructed by the physician.
• Answer patient calls and respond promptly and professionally.
• Complete the final review of charts after chart preparation.
• Train back-office staff as needed when requested by the Office Administrator.
• Respond to information requests using the most appropriate method, including fax, and complete requests within office-policy timeframes.
• Follow confidentiality rules and regulations for patient information.
• Deliver information to patient care or other designated areas, including provider offices.
• Complete the referral process for specific procedures when requested by the Office Administrator.
• Provide leadership and guidance for excellent customer service.
• Communicate and engage effectively with others.
• Seek opportunities to learn, share knowledge, and develop processes for transferring information.
• Follow and maintain policies and procedures.
• Perform other duties and responsibilities as required, assigned, or requested.
• Fill in when the office is short-staffed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED