About The Position

NOMS Healthcare is seeking a full-time Medical Assistant for its Neurology department in Sheffield, Ohio. The role supports providers with patient care, chart management, appointment scheduling, and in-office procedures. It may also include front-desk clerical duties as needed. The Medical Assistant is expected to present a positive, professional image and to provide compassionate, high-quality service while supporting patients, families, and colleagues. The position involves patient-care, clerical, environmental, and organizational duties. The Medical Assistant must comply with HIPAA and OSHA requirements and help maintain a safe, orderly clinical environment. Work takes place in a medical office and exam/procedure room setting, with potential exposure to communicable diseases and other conditions common to medical offices. The role requires assisting patients with mobility and transfers and lifting supplies up to 30 pounds.

Requirements

  • High school diploma required.
  • Certified or Registered Medical Assistant certification required (CMA, RMA, or ABR-OE).
  • At least one year of work experience in a public-contact job.
  • Knowledge of the healthcare field and information that must be conveyed to patients and families.
  • Ability to perform tasks correctly and apply written instructions and standardized work practices.
  • Ability to communicate clearly, project a pleasant and professional image, and interact with tact and diplomacy.
  • Ability to understand patient education needs and effectively share information with patients and families.
  • Ability to identify equipment problems and correct them or notify a supervisor.
  • Ability to be flexible and handle changing priorities.
  • Ability to plan, prioritize, and complete delegated tasks.
  • Ability to demonstrate compassion and caring and maintain effective relationships with physicians, coworkers, patients, and patients’ families.
  • Ability to use appropriate body mechanics when assisting with patient transfers, walking, and dressing.
  • Ability to lift up to 30 pounds of supplies.

Nice To Haves

  • Graduation from a medical assisting program preferred.
  • Work experience in a medical office environment preferred.

Responsibilities

  • Check schedules and organize patient flow.
  • Accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient histories and perform screenings according to provider guidelines.
  • Assist physicians and nurses with procedures, chart patient information, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive medical records and obtain lab and x-ray reports, hospital notes, referral information, and other records.
  • Complete forms and requisitions, schedule appointments, verify insurance coverage and patient demographics, and maintain complete and appropriately filed charts.
  • Set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control.
  • Clean the sterilizer according to its maintenance schedule and maintain appropriate records.
  • Order, sort, and store supplies; restock exam and procedure rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient or staff concerns with immediate supervisors.
  • Comply with HIPAA and OSHA regulations and policies.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • A variety of à la carte benefit options
  • Wellness incentive program
  • Career growth and development opportunities, including leadership and development training
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