Medical Assistant II (CMA/RMA)

Millennium Physician Group•Venice, FL

About The Position

The Certified/Registered Medical Assistant II (CMA/RMA) provides high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in outpatient and hospital settings. The role supports efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery, following clinical guidelines, provider supervision standards, and organizational policies. The position includes patient intake and preparation, assistance with examinations and procedures, diagnostic testing, specimen processing, patient education, clinical documentation, appointment and referral coordination, and administrative support related to insurance and authorizations. The Medical Assistant also helps maintain infection control and safety standards, clinical equipment and supplies, and participates in quality improvement activities. The role requires compassionate, culturally competent, patient-centered care and effective collaboration with patients, providers, and interdisciplinary teams.

Requirements

High school diploma or equivalent required.
At least 1 year of experience as a Certified/Registered Medical Assistant in a healthcare setting.
CMA, RMA, or CCMA credential required; maintain active certification and participate in continuing education.
Graduate of an accredited Medical Assistant program required.
Basic Life Support (BLS) certification required.
Familiarity with electronic health record (EHR) systems.
Skill in obtaining and documenting vital signs, including blood pressure, temperature, pulse, respiration, SpO₂, height, and weight.
Proficiency in EKG administration and other routine diagnostic procedures as directed by the provider.
Knowledge of infection control, universal precautions, and sterile technique.
Competence in assisting with minor procedures, patient preparation, and clinical room setup.
Proficiency in medical terminology, documentation accuracy, and appointment scheduling.
Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
Excellent communication, customer service, and team collaboration skills.
Professionalism, accountability, and teamwork consistent with the organization’s mission, vision, and values.
Commitment to continuous learning, patient-centered care, and quality and safety standards.
Ability to work independently in a fast-paced, cross-functional environment.

Nice To Haves

Bilingual in English and Spanish.
Prior clinical or internship experience (preferred but not required).

Responsibilities

Conduct comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assist providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Perform EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepare, label, and process laboratory samples and point-of-care tests accurately.
Maintain infection control, safety protocols, and equipment calibration across clinical areas.
Support providers with patient triage, care coordination, and transitions across clinical settings.
Provide patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedule, confirm, and track patient appointments, referrals, authorizations, and test results to ensure timely care.
Verify insurance coverage and assist with prior authorizations, billing, and coding processes as needed.
Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment.
Participate in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitate communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and other compliance standards.
Uphold compassionate, culturally competent care and sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.
Perform other related duties as assigned.