CMA/RMA - Full Time

FMC Services, LLC•Amarillo, TX

About The Position

The CMA/RMA assists physicians with patient care, clerical, environmental, and organizational tasks at the pediatric location. The position includes appointment scheduling and chart management, providing patients with information about clinic services, and conveying a positive image of the clinic. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

  • Certified or Registered Medical Assistant.
  • Knowledge of the health care field and medical specialty, including specialty-specific assisting tasks.
  • Knowledge of information that must be conveyed to patients and families.
  • Skill in performing assistance tasks appropriately and using tact and diplomacy in interpersonal interactions.
  • Ability to understand patient education needs and effectively share information with patients and families.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to project a pleasant and professional image.
  • Ability to plan, prioritize, and complete delegated tasks.
  • Ability to demonstrate compassion and caring when dealing with others.
  • Ability to use appropriate body mechanics when transferring patients and helping them walk or dress.
  • Must be able to lift up to 30 pounds of supplies.

Responsibilities

  • Assist with patient care, including organizing patient flow, accompanying patients to exam or procedure rooms, helping with walking, transfers, dressing, specimen collection, and exam preparation.
  • Collect patient histories, perform screenings according to provider guidelines, assist physicians and nurses with procedures, and document care in charts.
  • Relay instructions to patients and families; answer calls and provide relevant information.
  • Send and receive medical records; obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions.
  • Schedule appointments and verify insurance coverage and patient demographics; maintain charts so information is complete and appropriately filed.
  • Prepare instruments and equipment according to department protocol; clean rooms, instruments, and equipment between visits to maintain infection control; maintain the sterilizer and related records; order, sort, store, and restock supplies.
  • Respect and promote patient rights and promptly share patient- or staff-related problems with immediate supervisors.
  • Comply with HIPAA policy at all times.
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