About The Position

NOMS Healthcare is hiring a Medical Assistant to support providers and patients in its Neurology department in Sheffield, Ohio. The role assists with patient care, chart management, appointment scheduling, and in-office procedures. It may also include front-desk clerical duties as needed. The ideal candidate presents a positive image of the medical office and demonstrates patient-centered care, professionalism, compassion, and teamwork. The position is based in a medical office and exam/procedure room environment. The work may involve exposure to communicable diseases and other conditions common to medical offices. The employee must use appropriate body mechanics when transferring or assisting patients and be able to lift up to 30 pounds of supplies. NOMS describes a comprehensive benefits package, a wellness incentive program, competitive pay, and opportunities for career growth and development. The organization is physician owned and physician led, and emphasizes patient-centered care, high-quality service, teamwork, community engagement, and trust.

Requirements

  • High school diploma.
  • CMA, RMA, or ABR-OE certification required.
  • At least one year of work experience in a public-contact job.
  • Knowledge of the healthcare field and information that should be conveyed to patients and their families.
  • Ability to perform tasks correctly and apply written instructions and standardized work practices.
  • Interpersonal skill and diplomacy; ability to understand patient education needs and effectively share information with patients and families.
  • Ability to identify equipment problems and correct them or notify a supervisor.
  • Ability to be flexible and handle changing priorities.
  • Clear communication skills and the ability to project a pleasant, professional image.
  • Ability to plan, prioritize, and complete delegated tasks.
  • Ability to demonstrate compassion and caring for others.
  • Ability to establish and maintain effective relationships with physicians, coworkers, patients, and patients’ families.
  • Ability to use appropriate body mechanics when transferring or assisting patients.
  • Ability to lift up to 30 pounds of supplies.

Nice To Haves

  • Graduation from a medical assisting program.
  • Work experience in a medical office environment.

Responsibilities

  • Comply with HIPAA and OSHA regulations and policies.
  • Check schedules, organize patient flow, escort patients to exam or procedure rooms, and assist patients with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient histories and perform screenings according to provider guidelines.
  • Assist physicians and nurses with procedures, chart patient information, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive medical records and obtain lab or X-ray reports, hospital notes, and referral information.
  • Complete forms and requisitions, schedule appointments, verify insurance coverage and patient demographics, and maintain charts so information is completed and filed appropriately.
  • Set up instruments and equipment according to department protocol; clean exam or procedure rooms, instruments, and equipment between visits to maintain infection control.
  • Clean the sterilizer according to its scheduled maintenance program and maintain appropriate records.
  • Order, sort, and store supplies and restock exam or procedure rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient or staff problems with immediate supervisors.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • A variety of à la carte benefit options
  • Wellness incentive program
  • Career growth and development opportunities, including leadership and development training
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