About The Position

NOMS Healthcare is seeking a Medical Assistant to support providers with patient care, chart management, appointment scheduling, and in-office procedures. The role may also assist the front desk with clerical duties. The Medical Assistant is expected to provide a positive, professional image and contribute to patient-centered care, teamwork, and community engagement. The position is based in Sandusky, Ohio, in a setting that combines a medical office with exam and procedure rooms. The work environment is well-lighted and well-ventilated, with adequate space, and may involve exposure to communicable diseases and other conditions common to medical offices. The employee must use appropriate body mechanics when assisting patients and be able to lift up to 30 pounds of supplies.

Requirements

  • High school diploma required.
  • Certified or Registered Medical Assistant certification required (CMA, RMA, or ABR-OE).
  • At least one year of work experience in a public-contact job.
  • Knowledge of the health care field and of information that must be conveyed to patients and their families.
  • Ability to perform tasks correctly and communicate clearly.
  • Ability to understand patient education needs and effectively share information with patients and families.
  • Ability to identify equipment problems and correct them or notify a supervisor.
  • Ability to be flexible and handle changing priorities; plan, prioritize, and complete delegated tasks.
  • Ability to project a pleasant and professional image and demonstrate compassion and caring.
  • Ability to apply written instructions and standardized work practices.
  • Ability to establish and maintain effective relationships with physicians, coworkers, patients, and patients' families.
  • Ability to use appropriate body mechanics when assisting with patient transfers, walking, and dressing.
  • Ability to lift up to 30 pounds of supplies.

Nice To Haves

  • Graduation from a medical assisting program preferred.
  • Public-contact work experience in a medical office environment preferred.

Responsibilities

  • Comply with HIPAA and OSHA regulations and policies.
  • Check schedules and organize patient flow; escort patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient histories and perform screenings according to provider guidelines.
  • Assist physicians and nurses with procedures, chart patient information, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive medical records; obtain lab and X-ray reports, hospital notes, referral information, and other records.
  • Complete forms and requisitions, schedule appointments, verify insurance coverage and patient demographics, and maintain complete, appropriately filed charts.
  • Set up instruments and equipment according to department protocol; clean exam and procedure rooms, instruments, and equipment between visits to maintain infection control.
  • Clean the sterilizer according to its maintenance schedule and maintain appropriate records.
  • Order, sort, store, and restock supplies and exam or procedure rooms.
  • Respect and promote patient rights, respond appropriately to emergency codes, and promptly share patient- or staff-related problems with immediate supervisors.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, including medical, dental, vision, and life insurance, plus a variety of a la carte options.
  • Employee wellness incentive program.
  • Competitive pay.
  • Career growth and development opportunities, including leadership and development training.
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