Clinic CMA/RMA

Proliance Surgeons•Bellingham, WA

3d•$22 - $38

About The Position

The Medical Assistant acts as a patient care coordinator and advocate, maintains clinical supplies and accurate documentation, and supports optimal patient flow and experience while following OSHA/WISHA and other compliance and regulatory guidelines. The role assists with direct patient care, clinic procedures, communications, diagnostic coordination, and day-to-day team duties. Training may be provided.

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service skills and strong interpersonal skills, including patience, compassion, and empathy.
Maintain integrity and respect confidentiality, including HIPAA requirements.
Use time efficiently and demonstrate attention to quality, detail, accuracy, and completion.
Demonstrate consistency, timeliness, and dependability.
Work effectively as a team member and support shared goals.
Adapt to continuous change and demonstrate flexibility.
Demonstrate a willingness and ability to learn continuously.
Work with increasing independence and little supervision, follow guidelines and detailed instructions, and overcome obstacles and challenges.
Clear oral and written communication skills.
Ability to organize and prioritize work.
Critical-thinking and problem-solving skills.
Ability to handle fast-paced, often stressful situations with unpredictable circumstances professionally, safely, and efficiently.
Adhere to safety, risk-management, and precautionary procedures.

Nice To Haves

Graduation from an accredited Medical Assistant Program; not required, as training will be provided.
Current Washington State Medical Assistant Certification; preferred but not required.
1–2 years of experience in a medical office.
Familiarity with or working knowledge of Electronic Medical Records.

Responsibilities

Prepare exam rooms, instruments, and equipment, and maintain supplies.
Dispose of contaminated supplies and sterilize medical instruments.
Position patients for exams and procedures, including holding patients or body parts steady as needed.
Collect and prepare laboratory specimens; obtain vital signs, patient history, and chief complaints.
Prepare patient exam, dressing, and procedural areas using vigorous aseptic technique.
Hand instruments to providers and assist with clinic procedures, including standing for extended periods when needed.
Report test results to patients as directed by the physician and in a timely manner.
Document vital information and ensure medication information, health history, and reason for visit are obtained and recorded in the electronic record.
Perform phone triage and post-operative calls, respond to assigned voicemail messages preferably the same business day and no later than 24 business hours, and take required action.
Document all encounters and maintain records of visits and communications, including in-person and telephone communications.
Coordinate care and diagnostic testing at other facilities as directed by the physician.
Assist providers with electronic prescribing and maintaining medication lists.
Assist providers in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Complete other daily team duties and special tasks as assigned.