Clinic CMA/RMA

Proliance Surgeons•Bellingham, WA

About The Position

The Medical Assistant acts as a patient care coordinator and advocate, maintaining clinical supplies, proper documentation, optimal patient flow, and a positive patient experience while following OSHA/WISHA and other compliance and regulatory guidelines. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The anticipated hiring pay range is $21–$29 per hour; final compensation depends on experience, skills, qualifications, internal equity, and business needs. The role supports direct patient care and clinic procedures, including room and instrument preparation, patient positioning, specimen collection, vital-sign measurement, assisting providers, maintaining electronic records, communicating with patients and referring doctors, coordinating diagnostic testing, and keeping equipment and supplies ready. Training will be provided.

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service and interpersonal skills, including patience, compassion, empathy, and the ability to work well with diverse people.
Adhere to safety, risk-management, precautionary, and confidentiality procedures, including HIPAA.
Use time efficiently and maintain quality, detail, accuracy, and completion.
Be consistent, timely, dependable, and effective as a team member.
Adapt to continuous change and demonstrate a willingness to learn.
Work with increasing independence, follow guidelines and detailed instructions, and overcome challenges with little supervision.
Communicate clearly orally and in writing.
Organize and prioritize work and demonstrate critical-thinking and problem-solving skills.
Cope professionally, safely, and efficiently with fast-paced, stressful situations and unpredictable circumstances.

Nice To Haves

Graduate of an accredited Medical Assistant Program.
Current Washington State Medical Assistant Certification.
One to two years of experience in a medical office.
Familiarity or working knowledge of Electronic Medical Records.

Responsibilities

Arrange exam-room instruments and equipment and maintain supplies.
Dispose of contaminated supplies and sterilize medical instruments.
Position patients for examinations and procedures.
Collect and prepare laboratory specimens.
Obtain vital signs, patient history, and chief complaints.
Prepare patient examination, dressing, and procedural areas using vigorous aseptic technique.
Assist providers during clinic procedures, including positioning and holding patients or body parts as needed and handing providers instruments.
Report test results to patients as indicated by the physician in a timely manner.
Chart vital information in the electronic record and ensure medication information, health history, and reason for visit are obtained and documented.
Perform phone triage and post-operative calls, respond to voicemail messages directed to the employee preferably the same business day and no later than 24 business hours, and take required action.
Document all encounters and maintain records of visits and communications, in person or by phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist the provider with electronic prescribing and maintaining medication lists.
Assist the provider in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow daily team duties and complete special tasks as assigned.