Medical Assistant

E.N.T. Specialty Partners•Lewisville, TX

About The Position

The Medical Assistant supports administrative and clinical functions to ensure efficient office operations and high-quality patient care. The role involves direct patient interaction, provider support, accurate documentation in accordance with state regulations, and completing routine clinical tasks. Responsibilities may evolve to meet changing clinic needs and support the team.

Requirements

High school diploma or GED.
Knowledge of the health care field and medical office protocols and procedures.
Knowledge of assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Skill in performing medical assistance tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding patient education needs and effectively sharing information with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize, and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.
Able to use appropriate body mechanics when transferring patients and assisting them with walking or dressing.
Able to lift up to 30 pounds of supplies.

Nice To Haves

Medical Assistant certification.
One year of customer service experience.
One year of medical terminology experience.
One year of computer skills experience.
Current documentation of a national certification.
Current CPR certification.

Responsibilities

Schedule appointments, call in prescriptions, and initiate prior authorizations.
Maintain legal, ethical, and accurate documentation.
Support training of new staff and assist with front desk and phones as needed.
Follow physician preferences and compliance protocols, including HIPAA and OSHA.
Room patients and collect vital signs, medical histories, and chief complaints.
Assist providers during examinations, procedures, and in-office treatments.
Administer injections and perform point-of-care testing as ordered.
Scribe during patient visits and prepare documentation for provider review in the EMR.
Verify and prepare patient charts, ensuring labs, imaging, pathology, and referral reports are complete.
Sterilize instruments, operate the autoclave, and keep exam rooms and clinical supplies clean and well stocked.
Triage clinical calls and respond to EMR tasks, pharmacy coordination, and patient communications.
Manage medication samples and inventory in compliance with clinical protocols.
Adhere to HIPAA regulations, infection control standards, and safety procedures.