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Medical Assistant

EVMSNorfolk, VA
Onsite

About The Position

The Department of Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistant to join the team. This position assists Physicians and Nurses with patient care, including triage and stocking supplies. It also involves preparing patients for provider visits and assisting providers with procedures. The role includes responsibility for front and back office procedures, such as scheduling appointments and checking patients in and out.

Requirements

  • Successful completion of a Medical Assistant program.
  • Equivalent military training will be accepted.
  • Must have certification (CMA or RMA).
  • Completion of BLS class and re-certify every 2 years.
  • Must have some working knowledge of computers.
  • Customer service-oriented individual is required.

Nice To Haves

  • Previous medical office experience with relevant functions in a doctor’s office preferred

Responsibilities

  • Reviews list of patients coming in for next day’s appointments and obtains any missing clinical information prior to the visit.
  • Phone triage and assist in calling patients & pharmacies to relay prescription, advice or instructions for the providers.
  • Take vital signs such as height, weight, temperature and blood pressure, records in electronic health record.
  • Chaperons and assists providers and nurses as requested.
  • Maintains clean, well-equipped examination rooms, cleans and sterilizes instruments.
  • Stock examination rooms and triage area with medical supplies.
  • Inventory and submit reorder requests to office manager
  • Check EMR tasks daily.
  • Create weekly floor schedule for Providers & Nurses.
  • Give injections under the supervision of the nursing staff.
  • Answer incoming telephone calls and facilitate patient needs as appropriate.
  • Also responsible for taking messages in the electronic health record, paging doctors when appropriate and answering inquiries.
  • Will travel to other Internal Medicine practices to provide support when needed.
  • Perform departmental employee respirator fit testing and coordinate with Environmental Services.
  • Schedule patient appointments when needed.
  • Check-in and check-out patients, obtain and scan referrals.
  • Performs other duties as assigned

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