Medical Assistant/Relations Associate- Department 2024 West 23dr Street - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health System•New York, NY

About The Position

The Medical Assistant/Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help the medical office operate efficiently. Duties include performing clinical tests and procedures, collecting patient history and vital signs, maintaining accurate records, supporting referrals and appointments, assisting with patient registration and billing transactions, and keeping examination and medical areas clean and orderly.

Requirements

Graduation from an accredited Medical Assistant school.
BLS certification or AHA Heart Saver certification.
National CMA or RMA certification required.

Nice To Haves

Licensure or credentialing as a phlebotomist or EKG technician preferred.

Responsibilities

Performs EKGs, lab testing, and pulmonary function tests (PFTs) as ordered by the physician.
Admits patients to exam rooms and records vital signs, medical history, medication history, allergy history, height, and weight as indicated.
Performs quality controls.
Ensures patient referrals are completed and forwarded appropriately, and processes HMO referrals as requested by physicians, Practice Management, and patients.
Documents treatments, telephone contacts with patients, lab accession entries, and outside medical testing logs according to established procedures.
Follows universal precautions and OSHA regulations.
Maintains examination rooms and medical areas in a clean and orderly fashion.
Registers patients and processes transactions promptly and accurately using the current computer system.
Updates pertinent patient information, including medical insurance coverage and eligibility.
Ensures all patient names appear on daily ledger sheets.
Schedules and confirms patient appointments.
Retrieves and files medical reports and lab results.
Communicates patient emergencies to the physician.
Answers telephones using the office name and Beth Israel Medical Group office location, and takes messages to ensure follow-up on calls.
Scans paperwork into the EMR in a timely fashion.
Balances ledger sheets, accounts for monies received, and maintains accountability for the cash box and its contents; notifies the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provides information to other departments as requested.
Provides assistance with uncovered shifts.
Notifies the Practice Manager or Office Manager of office problems and supply needs.
Calls insurance companies to verify coverage and eligibility.
Forwards information relevant to scheduled appointments, such as labs, referrals, and X-rays, to specialty offices.