Medical Assistant/Relations Associate- Department 2024 West 23dr Street - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health Systems•New York, NY

2d•$30 - $31

About The Position

The Medical Assistant Relations Associate performs patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical and administrative support for efficient office operations. Duties include assisting patients through clinical visits, conducting ordered testing, maintaining accurate records, handling referrals and appointments, and supporting patient registration and office workflows.

Requirements

Graduation from an accredited Medical Assistant school.
BLS certification or Heart Saver certification from the American Heart Association.
National CMA/RMA certification is required.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician preferred.

Responsibilities

Perform EKGs, laboratory testing, and pulmonary function tests as ordered by physicians.
Admit patients to exam rooms and collect vital signs, medical history, medication history, allergy history, and height and weight when indicated.
Perform quality controls.
Ensure patient referrals are completed and forwarded appropriately, including processing HMO referrals as requested by physicians, practice management, and patients.
Document treatments, telephone contacts with patients, and information in lab accession and outside medical testing logs according to established procedures.
Follow universal precautions and OSHA regulations.
Maintain examination rooms and medical areas in a clean and orderly condition.
Register and transact patients promptly and accurately using the current computer system; update patient information, including insurance coverage and eligibility.
Ensure all patient names appear on daily ledger sheets; balance ledger sheets and account for monies received; maintain accountability for the cash box and notify the appropriate office personnel when change is needed.
Schedule and confirm patient appointments.
Retrieve and file medical reports and laboratory results; scan paperwork into the EMR in a timely manner.
Communicate patient emergencies to physicians and notify the Practice Manager or Office Manager of office problems or supply needs.
Answer telephones using the office name and location, take messages, and ensure calls receive follow-up.
Provide information to other departments and assistance with uncovered shifts.
Call insurance companies to verify coverage and eligibility.
Forward information relevant to scheduled appointments, such as laboratory results, referrals, and X-rays, to specialty offices.