Medical Assistant/Relations Associate- Department 2024 West 23dr Street - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health System•New York, NY

About The Position

The Medical Assistant Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help the office function efficiently and effectively. Responsibilities include conducting ordered diagnostic procedures and tests, rooming patients and collecting health information, maintaining accurate clinical documentation, and supporting referrals and patient communications. The position also assists with registration, scheduling, records, insurance verification, financial transactions, office supplies, and general clinic operations.

Requirements

Graduation from an accredited Medical Assistant school.
BLS certification or Heart Saver certification from the American Heart Association.
National CMA or RMA certification.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician.

Responsibilities

Perform EKGs, laboratory testing, and pulmonary function tests as ordered by physicians.
Admit patients to exam rooms and record vital signs, medical history, medication history, allergy history, and height and weight when indicated.
Perform quality controls.
Ensure patient referrals are completed and forwarded appropriately, including processing HMO referrals as requested.
Document treatments and telephone contacts with patients appropriately.
Document in lab accession and outside medical testing logs according to established procedures.
Adhere to universal precautions and OSHA regulations.
Maintain examination rooms and medical areas in a clean and orderly fashion.
Register and transact patients promptly and accurately using the current computer system.
Update pertinent patient information, including medical insurance coverage and eligibility.
Ensure all patients appear on daily ledger sheets.
Schedule and confirm patient appointments.
Retrieve and file medical reports and laboratory results.
Communicate patient emergencies to the physician.
Answer telephones by stating the name and Beth Israel Medical Group office location, and take messages to ensure follow-up on calls.
Scan paperwork into the EMR in a timely fashion.
Balance ledger sheets and account for all monies received.
Maintain accountability for the cash box and its contents, and notify the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provide information to other departments as requested.
Provide assistance with uncovered shifts.
Notify the Practice Manager or Office Manager of office problems and supply needs.
Call insurance companies to verify coverage and eligibility.
Forward relevant information, such as labs, referrals, and x-rays, to specialty offices for scheduled appointments.