About The Position

The Medical Assistant Relations Associate performs patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help the office function efficiently and effectively. This full-time position is with the Mount Sinai Doctors Medical Group Downtown Doctors Float Pool and is scheduled for days.

Requirements

  • Medical Assistant education is required.
  • National CMA or RMA certification is required.
  • BLS certification or AHA Heart Saver certification is required.

Nice To Haves

  • Licensure or credentialing as a phlebotomist or EKG technician is preferred.

Responsibilities

  • Perform EKGs as ordered by the physician.
  • Perform laboratory testing as ordered by the physician.
  • Perform pulmonary function tests (PFTs) as ordered by the physician.
  • Admit patients to exam rooms and take vital signs, medical history, medication history, and allergy history; record height and weight as indicated.
  • Perform quality controls.
  • Ensure patient referrals are completed and forwarded appropriately.
  • Document treatments appropriately.
  • Document telephone contacts with patients.
  • Document in the lab accession log and outside medical testing log according to established procedures.
  • Adhere to universal precautions and OSHA regulations.
  • Maintain examination rooms and medical areas in a clean and orderly fashion.
  • Register and transact patients promptly and accurately using the current computer system.
  • Update pertinent patient information, including medical insurance coverage and eligibility.
  • Ensure all patient names appear on daily ledger sheets.
  • Schedule patient appointments.
  • Retrieve and file medical reports and laboratory results.
  • Process HMO referrals as requested by physicians, Practice Management, and patients.
  • Communicate patient emergencies to the physician.
  • Answer telephones using the employee’s name and the Beth Israel Medical Group office location.
  • Take messages and ensure follow-up on all calls.
  • Scan paperwork into the EMR in a timely fashion.
  • Balance ledger sheets and account for all monies received.
  • Maintain accountability for all aspects of the cash box and its contents; notify the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
  • Provide information to other departments as requested.
  • Assist with uncovered shifts.
  • Confirm appointments.
  • Notify the Practice Manager or Office Manager of office problems.
  • Notify the Practice Manager or Office Manager when office supplies are needed.
  • Call insurance companies to verify coverage and eligibility.
  • Forward information pertinent to scheduled appointments, such as laboratory results, referrals, and X-rays, to specialty offices.
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