Medical Office Assistant
Medical University of South Carolina • Columbia, NE1d
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Medical Office Assistant (MCP)
Medical University of South Carolina•Columbia, NE
About The Position
MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients throughout South Carolina’s rural health network. The Medical Office Assistant supports efficient day-to-day operations of a physician medical office and provides administrative coverage at the clinic front desk. The role includes managing the appointment line, answering multiline telephones, scheduling appointments for clients referred from outside medical, hospital, and correctional systems, and arranging interpreters. It also involves patient registration and documentation, telephone triage, medical records, billing and collections, charge retrieval and posting, cash management, check-in and checkout, ancillary scheduling and preparation, referrals management, message distribution, and customer service. The position is a regular employee role scheduled for 40 hours per week. The listed pay rate type is hourly. The position requires the physical capabilities described in the posting, including lifting and carrying up to 50 pounds unassisted and working rotating shifts and overtime as required.
Requirements
- High school diploma or equivalency plus one year of patient care experience in a healthcare facility; or Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a bachelor's degree.
- Ability to perform job functions while standing, sitting, walking, and climbing stairs.
- Ability to work in elevated areas and confined or cramped spaces, and to kneel, bend, twist, squat, reach overhead, and reach in all directions.
- Ability to perform gross motor activities and firm grasping with fingers and hands, repetitive motions with hands, wrists, elbows, and shoulders, and use lower extremities for balance and coordination.
- Ability to lift and carry 50 pounds unassisted, lift or lower 50 pounds between the floor and 36 inches unassisted, lift 25 pounds from 36 inches to overhead, and exert up to 50 pounds of force.
- Ability to maintain corrected 20/40 vision in one eye or both eyes; recognize objects near and far; discriminate between colors; and determine distance and depth.
- Ability to maintain hearing acuity with correction and tactile and olfactory sensory functions.
- Ability to perform gross motor functions with frequent fine motor movements.
- Ability to deal effectively with stressful situations.
- Ability to work rotating shifts and overtime as required.
- Ability to work in a latex-safe environment and be physically qualified for respirator use initially and as required.
Responsibilities
- Provide administrative coverage at the clinic front desk.
- Monitor the clinic appointment line and schedule appointments, including for clients referred from outside medical, hospital, and correctional systems.
- Answer multiline telephones and perform telephone triage.
- Take payments from clients for clinical services and support billing, collections, charge retrieval and posting, and cash management.
- Complete client registration and documentation.
- Schedule interpreters for clients.
- Coordinate daily clinic preparation and patient identification.
- Manage patient check-in and check-out.
- Distribute messages and provide customer service.
- Coordinate ancillary scheduling and preparation, and manage referrals.
- Maintain medical records and support efficient physician medical office operations.
Benefits
- Health, dental, vision, and life insurance
- Employer-sponsored retirement plan
- Paid time off and extended sick leave
- Paid parental leave
- Disability insurance plan options
- Continuous professional and clinical training
- Competitive pay
- Annual merit increase
- Wellbeing resources
- Tuition reimbursement
- Employee perks and discounts
- Employee referral program
- Flexible schedule options
- Certification incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
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