Medical Assistant II

Berkshire Health Systems•Pittsfield, MA

About The Position

The Medical Assistant II is part of the BFS Clinical team and assists practitioners with procedures and other patient care required by clients. The role functions clinically under practitioners’ direction and performs other duties as requested by the Practice Site Supervisor. The Medical Assistant II collaborates with other team members to support timely, smooth office flow while prioritizing patient needs. This position requires floating among various offices to meet staffing needs and traveling to office sites within Berkshire County.

Requirements

  • High school diploma or equivalent.
  • Successful completion of an accredited Medical Assistant program.
  • Medical terminology knowledge.
  • CPR certification within 12 weeks of hire.
  • Certified or Registered Medical Assistant (CMA/RMA) credential within 90 days.
  • Experience in basic office skills.
  • Experience handling multiple phone lines and excellent clerical and organizational skills.
  • Working knowledge of Windows-based PC applications.
  • Ability to work independently and take direction.
  • Ability to read and follow written and verbal directions.
  • Sensitivity to diverse cultures and cultural differences.
  • Knowledge of community services.
  • Ability to adapt to a fast-paced, multifaceted position.
  • Good telephone communication skills.
  • Flexibility to cover vacations and earned-time absences; flexible hours are required.
  • Self-motivation and ability to work independently and flexibly within a team framework.
  • Excellent oral and written communication skills.
  • Ability to handle confidential and sensitive information.
  • Ability to speak and write English in an understandable manner.

Nice To Haves

  • One year of experience as a Medical Assistant in a physician’s office.
  • Experience in specimen testing.
  • Data-entry skills.
  • Experience in surgical scheduling and procedures.

Responsibilities

  • Assist practitioners with procedures and other patient care required by clients.
  • Work clinically under the direction of practitioners.
  • Perform other duties as requested by the Practice Site Supervisor.
  • Collaborate with other team members to ensure timely and smooth office flow while prioritizing patient needs.
  • Float to a variety of offices and cover vacations and earned-time absences as needed.
  • Travel to other office sites within Berkshire County.
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