Medical Assistant - Mayfield Heights Office

Apex Skin•Mayfield Heights, OH

2d•Onsite

About The Position

Apex Skin is a physician-led dermatology and dermatologic surgery practice serving Northeast Ohio. The Medical Assistant supports providers with clinical and administrative tasks in a patient-focused clinical office. Duties include rooming patients, assisting with dermatologic procedures, documenting visits in the EMR as a clinical scribe, educating patients, and performing front-office tasks as needed. The role requires strong communication, clinical accuracy, attention to detail, and the ability to work effectively in a fast-paced, team-oriented environment. Training, mentoring, and development opportunities are available, with potential career paths in surgical or Mohs assistance, aesthetic support, lead or trainer responsibilities, cross-training, and supervisory or clinical operations roles. The schedule is full-time, four days per week for 36 hours, Monday through Friday, with one Saturday per month as needed for patient scheduling. Clinical hours are during the day, with occasional variations based on provider or patient needs. Compensation is $18.00–$22.00 per hour. Travel to nearby Apex Skin locations may be required. Work takes place in a professional clinical office with regular patient interaction and collaboration with providers and clinical staff. Employees must follow HIPAA, OSHA, and Apex Skin privacy and safety standards. Patient-facing employees must provide proof of a TB test within the past 12 months and receive an annual flu vaccination; Hepatitis B vaccination is strongly recommended for clinical staff. Reasonable accommodations are available as described in the posting.

Requirements

Strong communication and interpersonal skills.
Ability to multitask, stay organized, and manage time effectively.
Customer-service mindset, professionalism, and patient focus.
Proficiency in basic computer software, medical terminology, and EMR documentation.
Ability to accurately document clinical information as a scribe; training is provided.
Adherence to HIPAA, OSHA, and Apex Skin privacy and safety standards.
Patient-facing employees must provide proof of a TB test from within the past 12 months and an annual flu vaccination; accommodations are available for qualifying medical conditions or sincerely held religious beliefs.

Nice To Haves

Two or more years of Medical Assistant experience preferred; dermatology experience is a plus.
Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification.
Bachelor’s degree or equivalent experience in a relevant field preferred, but not required.
Prior clinical scribe experience is helpful, but not required.
Hepatitis B vaccination is strongly recommended for clinical staff.

Responsibilities

Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists.
Prepare exam rooms for scheduled procedures and anticipate provider needs.
Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
Scribe during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions in the EMR in real time.
Maintain and update patient records, charts, and EMR documentation to meet compliance standards.
Educate patients about provider instructions, treatment plans, post-procedure care, and medication use.
Monitor and complete lab documentation, biopsy and culture logs, telephone encounters, and EMR task queues.
Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction.
Perform autoclave procedures, maintain sterility standards, and complete quality control checks.
Complete administrative tasks as assigned, including scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
Travel to nearby Apex Skin locations as needed to support clinical operations.