Medical Assistant - Mayfield Heights Office
About The Position
Apex Skin is seeking a motivated Medical Assistant to support providers with clinical and administrative duties at its Mayfield Heights office. The role includes rooming patients, assisting with dermatologic procedures, documenting visits in the EMR as a clinical scribe, supporting patient education, and completing front-office tasks as needed. The ideal candidate has strong communication skills, clinical accuracy, attention to detail, and the ability to work effectively in a fast-paced, team-oriented environment. This is a full-time schedule of four days per week and 36 hours, Monday through Friday, with one Saturday per month as needed for patient scheduling. Clinical hours are during the day, with occasional variations based on provider or patient needs. The position may require travel to nearby Apex Skin locations to support clinical operations. Apex Skin offers training, mentoring, and development opportunities. Potential career paths include surgical or Mohs assistant, aesthetic support, lead medical assistant or clinical trainer, cross-training in reception, lab coordination or clinical support, and supervisory or clinical operations roles.
Requirements
- Strong communication and interpersonal skills.
- Ability to multitask, stay organized, and manage time effectively.
- Customer-service mindset, professionalism, and patient focus.
- Proficiency with basic computer software, medical terminology, and EMR documentation.
- Ability to document clinical information accurately as a scribe; training is provided.
- Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification.
- Adherence to HIPAA, OSHA, and Apex Skin privacy and safety standards.
- Patient-facing employees must provide proof of a TB test within the past 12 months and an annual flu vaccination, subject to reasonable accommodation.
Nice To Haves
- Two or more years of Medical Assistant experience; dermatology experience is a plus.
- Active CMA, RMA, or Medical Assistant certification.
- Bachelor’s degree or equivalent experience in a relevant field.
- Prior clinical scribe experience.
Responsibilities
- Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists.
- Prepare exam rooms for scheduled procedures and anticipate provider needs.
- Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
- Scribe during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions in the EMR in real time.
- Maintain and update patient records, charts, and EMR documentation to meet compliance standards.
- Educate patients about provider instructions, treatment plans, post-procedure care, and medication use.
- Monitor and complete lab documentation, biopsy and culture logs, telephone encounters, and EMR task queues.
- Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction.
- Perform autoclave procedures, maintain sterility standards, and complete quality control checks.
- Complete administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
- Travel to nearby Apex Skin locations as needed to support clinical operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
