Medical Assistant I

Akron Children's Hospital•Austintown, OH

1d•Onsite

About The Position

The Medical Assistant provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse. The role supports patient assessment and care, laboratory processes, documentation, point-of-service activities, and general office operations while following safety policies and procedures.

Requirements

High school diploma or equivalent.
Completion of an approved, valid Medical Assistant, EMT, or Paramedic Program.
Basic Life Support (BLS) training from the American Heart Association.
Knowledge of and experience with medical terminology.
Experience using Microsoft Office (Outlook, Excel, Word) or similar software.
No relevant experience required.

Nice To Haves

Experience in phlebotomy.
Experience working in a healthcare environment.
Experience working with an electronic medical record system such as EPIC or similar software.
Medical Assistant certification.

Responsibilities

Prepare patients for examination; take and record vital signs; perform phlebotomy as needed; and administer medications as directed by Providers according to policy and procedure.
Collect data contributing to assessment and evaluation of assigned patients’ individualized care and needs, including discharge plans, under the direction of the Licensed Nurse.
Collect, process, and submit laboratory specimens in accordance with policy and procedure.
Communicate patient findings and pertinent information to the Provider and/or Licensed Nurse using appropriate communication and documentation processes.
Document care accurately and timely within the EPIC system.
Perform point-of-service activities as needed, including appointment scheduling, visit preparation, co-payment collection, and patient tracking.
Perform department-specific clinical duties, such as point-of-care testing (POCT), hearing and vision screenings, and other procedures.
Perform routine tasks and general office duties such as faxing, copying, and filing as needed.
Clean, stock, and prepare examination rooms.
Develop and maintain positive relationships with patients, families, and colleagues.
Follow safety policies and procedures to help assure a safe environment for patients, families, and staff members.
Perform other duties as assigned.