Medical Assistant I

Wayne Health•Detroit, MI

About The Position

The Medical Assistant assists physicians with testing, examinations, patient education, and treatment. The role includes direct patient care, clinical support, sample collection and testing, record and results follow-up, maintaining a clean and safe clinical environment, and clerical and reception duties. The position works a 40-hour work week; specific hours and days are determined by departmental business needs, and additional hours may be required.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Medical Assistant certification; Level II certification is required.
CPR certification.
Patient care skills.
Ability to accurately operate medical equipment, including blood pressure monitors, autoclaves, glucometers, thermometers, syringes and needles, scales, EKG equipment, ultrasound equipment, centrifuges, and stethoscopes.
Good written and verbal communication skills for conveying and receiving information face-to-face, by telephone, and electronically.
Good analytical and judgment skills.
Ability to use computer software programs and systems.
Ability to maintain confidentiality regarding patient, personnel, and financial data.
Excellent organizational skills, including the ability to work independently, prioritize, handle multiple tasks, and manage time.

Nice To Haves

Level I Medical Assistant certification is preferred.
Three to five years of ambulatory care experience is preferred.

Responsibilities

Greet and escort patients to examination rooms and take detailed medical histories.
Take patients’ vital signs, enter them into the medical record, and alert a physician or nurse to abnormalities.
Perform tests and collect samples, including blood draws, electrocardiograms, injections, cultures, biopsies, and urinalyses; label and transport samples promptly.
Assist physicians with medical procedures.
Follow up on and track results from tests and procedures ordered by physicians.
Check encounter forms, diagnostic laboratory forms, and physician orders in patient records for accuracy and completeness.
Maintain a safe and clean environment and clean equipment and examination rooms according to established procedures.
Retrieve and deliver paperwork or supplies and distribute forms to other departments.
Maintain maintenance, inventory, and biopsy logs.
Perform clerical duties, including photocopying, data entry, faxing, emailing, ordering supplies, scheduling and following up on appointments, and maintaining and retrieving patient records.
Perform reception duties, including answering telephones and taking and relaying messages.
Establish and maintain productive working relationships with people inside and outside the department or practice.
Comply with department health and safety policies and procedures.