Medical Assistant I

Austin Health Partners•Austin, TX

About The Position

The Medical Assistant I performs administrative and clinical tasks to support patient care, physicians, and smooth office operations. The role reports to the Practice Manager or Clinic Supervisor and is classified as non-exempt. It requires regular and prompt attendance at agreed-upon start and end times, ethical conduct, confidentiality, and collaboration with the healthcare team. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core hours are Monday through Friday, 7:30 a.m. to 5:30 p.m., though hours may vary by location. Some evening or weekend work may be required depending on location. The role involves exposure to patient elements, routine use of standard office equipment, and work in environments that may be noisy or distracting. If a patient requests it, staff must wear a surgical mask. Employees who are not flu-vaccinated must wear a mask in patient-facing areas from September 1 to March 1, unless dates are modified due to clinical factors.

Requirements

  • High school diploma or equivalent.
  • CMA certification and/or six months of Medical Assistant experience.
  • Ability to meet the described physical demands and work-environment requirements.

Nice To Haves

  • CPR certification.
  • Knowledge of EMR software.

Responsibilities

  • Collect basic patient intake information and vitals.
  • Perform necessary point-of-care testing.
  • Properly document patient visits and communications in the EMR.
  • Perform capillary blood draws, newborn screens, dental varnish, and routine hearing and vision screens.
  • Administer oral medication as directed by the provider.
  • Handle refills, referrals, and authorizations.
  • Answer back-line phone calls as needed, accurately chart phone calls, and initiate appropriate follow-through.
  • Perform cleaning duties, maintain an orderly work environment, and ensure adequate stock of medical supplies.
  • Manage incoming school and day-care forms for the assigned provider.
  • Maintain ethical conduct and confidentiality, and collaborate with the healthcare team.
  • Maintain regular and prompt attendance at agreed-upon daily and weekly start and end times.
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