Medical Assistant I

Beth Israel Lahey Health • Peabody, MA

2d

About The Position

The Medical Assistant supports safe, high-quality, empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA provides direct patient care, assists with clinical operations, and supports care coordination while helping maintain a smooth and efficient daily workflow. The role includes preparing patients for visits, supporting clinical procedures, documenting care in the EMR, maintaining exam rooms, and assisting with operational and administrative workflows as needed. Staff must follow applicable workflows, safety protocols, infection control standards, clinical policies, and department guidelines. Beth Israel Lahey Health requires staff to be vaccinated against influenza as a condition of employment.

Requirements

• High school diploma or GED required.
• Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
• Ability to work in a fast-paced ambulatory environment with diverse patient populations.
• Flexibility, professionalism, and a team-based mindset.
• Staff must be vaccinated against influenza as a condition of employment.

Nice To Haves

• Completion of an accredited Medical Assistant training program preferred.
• 0–1 years of related experience in patient care in a healthcare setting preferred, or an associate's degree or higher in lieu of Medical Assistant experience.
• Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred.
• Proficiency in medical terminology, vital sign collection, and EMR systems preferred.

Responsibilities

• Greet, room, and prepare patients for visits; take and document vital signs and intake information.
• Support clinical procedures such as EKGs, specimen collection, and point-of-care testing.
• Maintain clean, stocked, and ready exam rooms throughout the day.
• Ensure accurate documentation in the EMR according to clinical guidelines.
• Assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
• Communicate effectively with providers, patients, and team members about delays, appointment needs, and follow-ups.
• Follow assigned workflows, safety protocols, infection control standards, clinical policies, and department guidelines.
• Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
• Escort patients to labs or ancillary services as needed.
• Participate in specialized clinical workflows such as prescription refills, prior authorizations, or high-level disinfection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED