Medical Assistant II

Berkshire Health Systems • Pittsfield, MA

2d

About The Position

The Medical Assistant II is part of the BFS Clinical team and assists practitioners with procedures and other patient care for clients. The position functions clinically under practitioners’ direction and performs other duties as requested by the Practice Site Supervisor. The Medical Assistant II works collaboratively with the team to support timely, smooth office flow while prioritizing patient needs. The role requires floating to a variety of offices as needed to meet staffing needs and traveling to other office sites within Berkshire County. Flexible hours are required, including covering vacations and earned-time absences. A late-night shift occurs once per month from 10:30 AM to 7:00 PM.

Requirements

• High school diploma or equivalent.
• Successful completion of an accredited Medical Assistant program.
• Medical terminology knowledge.
• CPR certification within 12 weeks of hire.
• Certified or Registered Medical Assistant (CMARMA) certification or registration within 90 days.
• Experience handling multiple phone lines.
• Excellent clerical and organizational skills.
• Experience in basic office skills.
• Working knowledge of Windows-based PC applications.
• Ability to work independently and take direction.
• Ability to read and follow written and verbal directions.
• Sensitivity to diverse cultures and cultural differences.
• Knowledge of community services.
• Ability to adapt to a fast-paced, multifaceted position.
• Good telephone communication skills.
• Flexibility to cover vacations and earned-time absences; flexible hours are required.
• Self-motivation and ability to work independently and flexibly within a team framework.
• Excellent oral and written communication skills.
• Ability to handle confidential and sensitive information.
• Ability to speak and write English in an understandable manner.

Nice To Haves

• One year of experience as a Medical Assistant in a physician’s office.
• Experience in specimen testing.
• Data-entry skills.
• Experience in surgical scheduling and procedures.

Responsibilities

• Assist practitioners in performing procedures and providing other required patient care.
• Perform clinical work under the direction of practitioners.
• Carry out other duties as requested by the Practice Site Supervisor.
• Collaborate with team members to support timely and smooth office flow while prioritizing patient needs.
• Float to different offices as needed to meet staffing needs.
• Travel to other office sites within Berkshire County.
• Cover vacations and earned-time absences as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED