Medical Assistant - Internal Medicine Full-time Days

Northwestern Memorial Healthcare•South Elgin, IL

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. As a member of the health care team, the Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing related administrative functions. The role also involves maintaining clean and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and protecting patient confidentiality.

Requirements

High school diploma or GED.
Current certification in an accepted medical assistant credential, or written proof of eligibility to take an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
New medical assistant graduates within six months of program graduation must submit a letter from their school or certifying body; non-certified medical assistants or graduates more than six months past graduation must submit a letter from the certifying body.
Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts.
Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing them for examination.
Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information.
Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for subsequent patients, and prioritize tasks to maintain patient flow.
Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
Maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
Follow office opening and closing procedures.
Accept delegated responsibilities, assist colleagues, and attend and participate in staff meetings.
Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
Perform specialty-related delegated procedures safely, effectively, and efficiently.
Perform other duties assigned by the Supervisor or Manager.