Medical Assistant - Internal Medicine Pediatrics Full-time Days

Northwestern Memorial Healthcare • Naperville, IL

16h • $19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role helps ensure efficient clinic operations, maintains clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and protects patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards.

This position is full-time, 1.0 FTE, at 40 hours per week on the day shift. The stated hourly salary range is $19.13 to $25.83. The role requires a high school diploma or GED, current or qualifying medical assistant certification documentation, and American Heart Association-accredited BLS/CPR certification. Certification must be attained within the first six months of employment, subject to the conditions described in the posting.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
• New medical assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified medical assistants or graduates more than six months past graduation must submit a letter from the certifying body.
• Must complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA through AAMA, RMA through AMT, NCMA through NCCT, CCMA through NHA, or NRCMA through NAHP.
• Must sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examination.
• Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly alert the provider and registered nurse to significant vital-sign changes or acute symptoms.
• Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support timely patient care.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
• Prepare and stock exam rooms and follow protocols for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds and maintain vaccine and medication inventory.
• Monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED