Medical Assistant-Internal Medicine Full Time Days

Northwestern Memorial Healthcare • Deerfield, IL

1d • Onsite

About The Position

The Medical Assistant is a member of the health care team primarily responsible for supporting physicians, nurses, and other licensed medical staff. The role facilitates efficient patient flow, assists with patient care activities, and performs related administrative functions. The Medical Assistant helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The position reflects Northwestern Medicine’s mission, vision, and values and complies with its ethics, compliance, policy, regulatory, and accreditation standards.

This is a full-time, 40-hour-per-week position at the Deerfield clinic. The schedule is Monday and Tuesday from 7:45 a.m. to 5:15 p.m., Wednesday from 7:45 a.m. to 12:15 p.m., and Thursday and Friday from 7:45 a.m. to 5:15 p.m.

Requirements

• High school diploma or GED.
• Current certification in one of the accepted medical assistant credentials, or written proof of eligibility to take one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
• New medical assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified medical assistants or graduates more than six months past graduation must submit a letter from the certifying body.
• Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Support physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing related administrative functions.
• Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examination.
• Obtain and document accurate vital signs; document the reason for visit; and update or confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for the next patient.
• Respond to needs that expedite visits, maintain patient flow, and prioritize tasks accordingly.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
• Prepare and stock exam rooms, following established protocols for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds; maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Promote patient satisfaction through professional, friendly interactions and communicate appropriately and effectively with patients and the patient care team, in person and by phone.
• Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Perform specialty-area delegated procedures safely, effectively, and efficiently, and complete other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED