Medical Assistant - Internal Medicine Pediatrics Full-time Days

Northwestern Memorial Healthcare•Naperville, IL

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining neat, clean, and safe patient care areas; promoting patient satisfaction through professional and friendly interactions; and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of meeting eligibility requirements to take an eligible certification exam from AAMA, AMT, NCCT, NHA, or NRCMA.
  • Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts; certification attainment within six months is a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Escort patients to exam rooms, identify patients using two identifiers, and prepare them for examination.
  • Obtain accurate vital signs according to organizational standards and promptly report significant changes or acute symptoms to the provider and registered nurse.
  • Document the reason for the visit and update or confirm allergies, smoking history, and pharmacy information.
  • Anticipate and set up equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept delegated responsibilities positively, assist coworkers, attend and participate in staff meetings, and communicate appropriately with patients and the patient care team in person and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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