About The Position

A busy nephrology practice is hiring a back-office Medical Assistant. The role involves supporting patient care and clinical office operations, including rooming patients, managing medication and appointment workflows, handling clinical communications, and documenting in the EPIC electronic medical record. Depending on the position, travel may be required among practice locations in Gainesville, Habersham, Cumming, Braselton, and Johns Creek, and to dialysis centers as needed. The position requires travel once a week to the Dawsonville office. Mileage is reimbursed at the highest allowable IRS rate. Salary is commensurate with experience.

Requirements

  • Graduate of an accredited Medical Assistant program.
  • Current national Medical Assistant certification (CMA or RMA).
  • At least four years of Medical Assistant experience.
  • Demonstrated interpersonal and customer service skills.
  • Demonstrated communication skills.
  • Computer literacy and keyboarding skills.
  • Problem-solving skills, ability to set priorities, and good judgment in decision-making.
  • Ability to work independently and efficiently under pressure.
  • Multitasking, attention to detail, teamwork, flexibility, and ability to learn quickly.
  • Good phone etiquette.

Nice To Haves

  • Clinical knowledge and/or training in nephrology.
  • Familiarity with documenting in an electronic medical record system; EPIC experience is a plus.
  • Experience in an acute care setting.
  • Familiarity with basic medical terminology.

Responsibilities

  • Obtain vital signs and room patients.
  • Review medications and handle refill requests.
  • Schedule appointments and tests.
  • Answer clinical line calls and document them appropriately.
  • Respond to patient messages through the EPIC electronic medical record system.
  • Schedule patients.
  • Perform some transcription while at dialysis units.
  • Obtain prior authorizations for medications through CoverMyMeds.
  • Travel once a week to the Dawsonville office.
  • Travel to other practice locations or dialysis centers as required by the position.

Benefits

  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Travel reimbursement
  • Vision insurance
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